Roula Chionidis
Laval,QC
Summary
- Multilingual professional with over 15 years of experience in customer service.
- Adept at managing high-volume customer needs, providing tailored recommendations, and delivering exceptional customer service.
- Quick learner with strong social skills, product knowledge and fluency in English, French and Greek.
Overview
17
17
years of professional experience
Work History
Hairstylist
St-Laurent Coiffure
05.2005 - 05.2019
- Recommended treatments and styling products tailored to individual customer needs.
- Provided haircuts, blow-drying, and styling for both men and women.
- Managed the reception desk, including operating the cash register, processing payments, and scheduling appointments.
- Trained multiple assistants on basic blow-drying, styling techniques.
- Demonstrated strong multitasking abilities by efficiently handling customer service, sales, and administrative duties simultaneously.
Cashier and Hair Consultant
Sephora
05.2011 - 11.2011
- Helped customers find specific products, answered questions and offered advice.
- Processed returned items in accordance with store policy.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Payroll Clerk
CGI
06.2021 - 11.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Education
High School Diploma -
Villa Maria
Montreal, QC06-2004
Hairdressing -
St-Laurent Coiffure Academy
Montreal, QC04-2005
Skills
- Quick learner
- Exceptional customer support
- Relationship building
- Comprehensive understanding of products
Languages
English
French
Greek
Timeline
Payroll Clerk
CGI
06.2021 - 11.2021
Cashier and Hair Consultant
Sephora
05.2011 - 11.2011
Hairstylist
St-Laurent Coiffure
05.2005 - 05.2019
High School Diploma -
Villa Maria
Hairdressing -
St-Laurent Coiffure Academy