Summary
Overview
Work History
Education
Skills
LICENSE
Timeline
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Rouisa Borinaga

Imperial Beach

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Edgemoor San Diego County Hospital
01.2022 - Current
  • Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Pharmacy Technician

Richard J. Donovan State Prison
11.2020 - 12.2021
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Learned and adapted quickly to new technology like omnicel and software applications.
  • Facilitated transitions of care by coordinating closely with discharge planners and other members of the healthcare team, ensuring seamless continuity of medication therapy services across settings.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Pharmacy Technician

CVS Pharmacy
05.2020 - 11.2020
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted customer loyalty by addressing concerns promptly and offering knowledgeable advice on over-the-counter products when appropriate.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.

Pharmacy Technician-120 Internship

Plaza Pharmacy
01.2020 - 05.2020
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.

Education

High school diploma -

Mar Vista High
Imperial Beach, CA

License in Pharmacy Technician -

San Diego Job Corps
San Diego, CA

Skills

  • Insurance processing
  • Inventory Management
  • Pharmacology knowledge
  • Prescription Order Verification
  • Inventory Tracking
  • Prescription Filling and Labeling
  • Pharmaceutical Calculations
  • Customer Service
  • Pharmacy Software Proficiency
  • Medical Insurance Claims Processing

LICENSE

CA PHARMACY TECHNICIAN LICENSE

#TCH 176908 EXPIRES: 10-31-2025

Timeline

Pharmacy Technician

Edgemoor San Diego County Hospital
01.2022 - Current

Pharmacy Technician

Richard J. Donovan State Prison
11.2020 - 12.2021

Pharmacy Technician

CVS Pharmacy
05.2020 - 11.2020

Pharmacy Technician-120 Internship

Plaza Pharmacy
01.2020 - 05.2020

High school diploma -

Mar Vista High

License in Pharmacy Technician -

San Diego Job Corps

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Rouisa Borinaga