Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rougui Sakho

Ottawa,Ontario

Summary

Responsible cashiers are proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature An organized and dependable candidate is successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Community Ambassador

The Revalie Ottawa
09.2021 - Current
  • Communicating and touring potential new residents, virtually or in person, with potential new residents
  • Streamline administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
  • Managed the move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Planned and organized multiple student-centered events.
  • Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
  • Designed social media posts and other marketing skills are used to send invitations and promote events.
  • Managed over 50 customer call inquiries per day.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Server

The Palace Ottawa
05.2022 - 12.2023
  • Cultivated warm relationships with regular customers.
  • I worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Busse and reset tables to keep work areas clean.
  • Kept registers accurate through correct billing, payment processing, and cash management practices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Pharmacy assistant

Woodroffe Pharmacy Ottawa
09.2020 - 01.2021
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Responsible for checking prescriptions, as well as dispensing medicines to patients.
  • Facilitated communication between patients and insurance companies, doctors, and nurses.
  • Prepared bills for clients and submitted required paperwork to insurance companies.

Fundraiser -Sponsor Captain

Relay For Life
09.2019 - 11.2019
  • Planned and organized special event, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Raised over $30,000 in corporate sponsorship funds for nonprofits event.
  • Organized a successful fundraiser event for over 300 participants
  • Develop and implement strategies to secure local sponsorships. Set sponsorship goals for events in coordination with event chairs.
  • Sent out donation request letters to businesses on behalf of my committee.
  • Ensure that sponsors are thanked and recognized.

Education

Bachelor of Arts - Political Science, international relations

Carleton University
Ottawa
12.2024

Skills

  • Microsoft Office, Video editing, and Photoshop
  • Fundraising campaigns
  • Cash Handling
  • Cooperative Attitude
  • Problem Solving
  • Customer Relations
  • Detail-Oriented
  • Customer Transactions
  • Social media marketing
  • Lease management experience
  • Property Management

Additional Information

  • Smart Serve
  • WHMIS Training
  • CERTIFICATE of Health work and safety Awareness in four steps.


Timeline

Server

The Palace Ottawa
05.2022 - 12.2023

Community Ambassador

The Revalie Ottawa
09.2021 - Current

Pharmacy assistant

Woodroffe Pharmacy Ottawa
09.2020 - 01.2021

Fundraiser -Sponsor Captain

Relay For Life
09.2019 - 11.2019

Bachelor of Arts - Political Science, international relations

Carleton University

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Rougui Sakho