Roudabeh Sadraei
San Diego
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Nordstrom
San Diego
11.2025 - Current
- Assisted customers in selecting merchandise across various departments.
- Resolved customer inquiries and concerns promptly and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
Clerical and sales Associate
Macy’s
San Diego
02.2025 - 07.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed stock levels to ensure optimal inventory control.
- Executed cycle count processes to identify discrepancies in inventory records.
- Processed new merchandise and maintained accurate departmental records.
- Managed inventory levels and organized stockroom efficiency to optimize product availability.
Fragrances and Cosmetic Sales Associate (seasonal)
Macy's
12.2024 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
HR Assistant
Carat Media Agency
01.2017 - 11.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Delivered friendly assistance with new hires throughout interviewing and hiring.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
Office Manager
Carat Media Agency
01.2015 - 11.2022
- Cultivated a team atmosphere that encouraged open communication and collaboration.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Coordinated ordering and merchandising for office supplies.
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated communication between departments to streamline project execution and increase collaboration.
Sales Expert
Tandis Aftab Aria
12.2013 - 01.2015
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
Education
Master of Science - Microbiology
Azad University of Karaj
Karaj 09.2010 - 08.2013
Bachelor Of Science - Molecular & Cellular Biology-microbiology
Azad University
Iran 09.2004 - 01/2008
Skills
- Sales process management
- Product and service knowledge
- Sales consultation
- Policy and procedure modification
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Time management abilities
- Client consultation
- Product knowledge
- Luxury apparel
- Trend forecasting
- Accessorizing
- Styling
Certification
Academic IELTS, overall band score 6.5
Institute: Irsafam
Date: May 2020
Timeline
Retail Sales Associate
Nordstrom
11.2025 - Current
Clerical and sales Associate
Macy’s
02.2025 - 07.2025
Fragrances and Cosmetic Sales Associate (seasonal)
Macy's
12.2024 - 07.2025
HR Assistant
Carat Media Agency
01.2017 - 11.2022
Office Manager
Carat Media Agency
01.2015 - 11.2022
Sales Expert
Tandis Aftab Aria
12.2013 - 01.2015
Master of Science - Microbiology
Azad University of Karaj
09.2010 - 08.2013
Bachelor Of Science - Molecular & Cellular Biology-microbiology
Azad University
09.2004 - 01/2008