Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Rouchelle Cacayan

North York,ON

Summary

Highly efficient crew member well established in fast-paced and challenging environments, Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
01.2024 - 01.2024
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Crew Member

Tim Hortons
04.2021 - 09.2023
  • Worked well with teammates and accepted coaching from management team.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Culinary Management

George Brown College
Toronto, ON
04.2025

High School Diploma -

Forest Hill Collegiate Institute
Toronto, ON
09.2021

Skills

  • Food and beverage preparation
  • Inventory Management
  • Order Taking
  • Cash Register Operations
  • Crew Leadership
  • Excellent communication
  • Ability to assess situations and develop strategies to solve issues

Accomplishments

  • Achieved Volunteer Hours through effectively helping with Welcoming Communities Reading Buddies.
  • Achieved Filipino club President through effectively helping with Organizing events and created posters for an event in school.
  • Achieved TDSB Welcoming Communities Daily Bread Food Bank by completing Sorted Foods with accuracy and efficiency.

Languages

English
Native or Bilingual
filipino
Native or Bilingual

Certification

  • Certified Smart Serve Certificates,Centre fir Hospitality and Culinary arts, February 25, 2023
  • Certified Canadian Red Cross, 2023-03-11
  • Licensed Nutrition Literacy , Ambition Nutrition, 06-20-2023
  • Certified First Aid, First Aid 4U, 03-16-2023

Timeline

Crew Member

McDonald's
01.2024 - 01.2024

Crew Member

Tim Hortons
04.2021 - 09.2023

Culinary Management

George Brown College

High School Diploma -

Forest Hill Collegiate Institute

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Rouchelle Cacayan