Rosy Bulamaibau
Heritage Drive, Taber
Summary
Skilled in client advocacy and food safety compliance, I significantly enhanced task quality and boosted customer satisfaction in fast-paced service roles. My interpersonal communication and teamwork expertise led to effective crisis management and improved operational efficiency, demonstrating a strong ability to meet and exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Taber Special Needs Society
Robert Hawkins
12.2023 - 07.2024
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Fast Food Team Leader
Kathy Lusk
04.2021 - 11.2023
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Fast Food Team Member
Kushi Patel
02.2019 - 08.2019
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
Education
High School Diploma -
William E Hay Composite High School
Stettler, AB06.2021
Skills
- Customer Service Engagement
- Food Safety Compliance
- Teamwork and Collaboration
- Client Advocacy
- Valid Driver's License
- Verbal Communication
- Health Promotion
- Time Management
- Life Skills Training
- Interpersonal Communication
- Documentation proficiency
- Word Processing
Languages
English
Native or Bilingual
Fijian
Native or Bilingual
Certification
- First Aider, Taber Fire Department- March 2024, Current
- Nail Specialist, Beauty Courses- April 2024, Current
Timeline
Taber Special Needs Society
Robert Hawkins
12.2023 - 07.2024
Fast Food Team Leader
Kathy Lusk
04.2021 - 11.2023
Fast Food Team Member
Kushi Patel
02.2019 - 08.2019
High School Diploma -
William E Hay Composite High School
- First Aider, Taber Fire Department- March 2024, Current
- Nail Specialist, Beauty Courses- April 2024, Current
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