Summary
Overview
Work History
Education
Skills
Relevant Skills
References
Timeline
Generic

ROSSY ROSARIO ALMONTE

Barrie,ON

Summary

Dynamic and results-driven hospitality professional with six years of experience at Toronto Plaza Hotel, specializing in client satisfaction and exceptional service delivery. Proven expertise in project management, food preparation, and problem-solving in fast-paced, high-pressure environments. Known for strong communication skills and a commitment to excellence, consistently achieving outstanding results.

Overview

8
8
years of professional experience

Work History

Banquet Staff

Toronto Plaza Hotel
Toronto, Canada
01.2017 - Current
  • Leveraged six years of hospitality experience to enhance client satisfaction.
  • Provided extensive support to shelter clients, ensuring their needs were met.
  • Packed, served, and delivered food efficiently in high-demand environments.
  • Executed food preparation tasks with a focus on quality and safety.
  • Maintained clean work areas to uphold hygiene standards.
  • Assisted other departments as needed to promote teamwork and efficiency.
  • Served clients promptly, addressing any requirements or concerns effectively.
  • Resolved customer complaints in a professional manner while maintaining positive rapport.

RastaFest Festival

RastaFest
Toronto, Canada
05.2017 - 09.2017
  • Assisted with festival set-up and execution from inception to completion.
  • Contacted food, clothing, and miscellaneous vendors for participation in two-day event.
  • Recruited volunteers to support festival operations effectively.
  • Conducted promotional activities at various social events and festivals.
  • Executed social media marketing campaigns on Twitter and Facebook.
  • Managed time efficiently to meet all deadlines and task requirements.
  • Updated databases to ensure accuracy of current information.
  • Managed money and contracts.
  • Worked with volunteers to keep everything organized, and handle problems.

Education

Advanced Professional Spa Therapist - Diploma

Bryan College
Toronto, ON
01.2014

Performing Arts Preparation Program - Certificate

Sheridan College
Oakville, ON
01.2013

O.S.S.D -

Archbishop Romero CSS
Toronto, ON
01.2009

Skills

  • Organizational skills
  • Dietary specifications
  • Verbal Communication
  • Written Communication
  • Project Management
  • Supervision
  • Volunteer Recruitment
  • Social Media Management
  • Cash Handling
  • Planning Skills
  • Customer Assistance
  • Quality Service Recognition
  • Teamwork
  • Independent Worker
  • Fast Learning
  • Client Communication
  • Client Relationship Building
  • Problem Solving
  • Supply Management
  • Cleaning and Sanitization Skills
  • Food Preparation
  • Cutlery Polishing

Relevant Skills

Exceptionally organized and highly motivated, Great at completing tasks and extremely dependable, Excellent verbal and written communicator, Able to think on my feet and balance many projects at once, Exceptional skills in developing business opportunities, Can be counted on to complete tasks without any supervision, Generously helped customers in getting what they need, Enjoy consulting with customers and received recognition for quality service, Well organized and ability to work independently or as a team,  Able to offer effective solutions to client concerns

References

References available upon request.

Timeline

RastaFest Festival

RastaFest
05.2017 - 09.2017

Banquet Staff

Toronto Plaza Hotel
01.2017 - Current

Advanced Professional Spa Therapist - Diploma

Bryan College

Performing Arts Preparation Program - Certificate

Sheridan College

O.S.S.D -

Archbishop Romero CSS

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ROSSY ROSARIO ALMONTE