Rossina Ruano
Los Angeles
Summary
Strategic Human Resources executive with over 15 years leading enterprise-wide human capital initiatives that align workforce capabilities with business objectives. Demonstrated success in optimizing talent acquisition, enhancing employee engagement, and driving organizational transformation, supporting a collaborative and high-performance culture.
Overview
12
12
years of professional experience
Work History
Chief Human Resources Officer
Centinela Feed Inc.
04.2023 - Current
- Serve as a strategic member of the Executive Leadership Team, partnering with the Chief Executive Officer to develop and execute enterprise-wide human capital strategies that align workforce capabilities with corporate objectives, financial performance, and long-term business growth.
- Advise executive leadership on organizational design, workforce planning, succession planning, change management, executive coaching, and talent strategy to strengthen organizational effectiveness and business performance.
- Lead all Human Resources functions for a multi-site retail, manufacturing, distribution, and corporate organization spanning 24 locations throughout Southern California, ensuring alignment between people strategies and operational priorities.
- Direct HR technology strategy, HRIS optimization, process automation, workforce reporting, and continuous improvement initiatives that enhance operational efficiency, strengthen data integrity, and improve the employee experience.
- Championed the organization's HR technology transformation by implementing a geofenced workforce management solution, generating more than $120,000 in annual cost savings, improving payroll accuracy, strengthening compliance, and enhancing workforce productivity.
- Spearheaded enterprise-wide organizational transformation initiatives that shifted the company from siloed operations to a collaborative, high-performance culture focused on accountability, communication, innovation, and shared business objectives.
- Developed and executed comprehensive talent management strategies encompassing leadership development, succession planning, performance management, employee engagement, and organizational capability development to build a sustainable leadership pipeline.
- Designed and implemented executive-level performance management frameworks and organizational KPIs, leveraging workforce analytics and business intelligence to drive strategic decision-making, improve operational performance, and support business growth.
- Directed the organization's total rewards philosophy by aligning compensation strategies with market competitiveness, workforce retention, pay equity, and overall business objectives.
- Established enterprise employee engagement, recognition, and employer branding initiatives that enhanced organizational culture, increased retention, and positioned the company as an employer of choice.
- Provide executive oversight of complex employee relations, workplace investigations, conflict resolution, arbitration, mediation, and litigation prevention strategies while minimizing organizational risk and protecting the company's interests.
- Lead enterprise compliance and corporate governance initiatives, ensuring adherence to all federal, state, and local employment laws while overseeing policy development, employee handbook administration, workplace safety, workers' compensation, and risk management programs.
- Build, mentor, and develop a high-performing Human Resources organization by fostering a culture of accountability, innovation, collaboration, and operational excellence while delivering exceptional service to executive leadership and business partners.
- Champion diversity, equity, inclusion, and belonging initiatives that cultivate an inclusive workplace, strengthen employee engagement, and support organizational values.
- Identified organizational capability gaps and implemented scalable people strategies that improved workforce readiness and strengthened succession pipelines, positioning the organization for sustainable growth.
- Directed enterprise talent acquisition and workforce planning initiatives that enhanced recruiting operations, increased hiring effectiveness, and reduced annual recruiting expenditures by over $30,000, enabling the organization to attract and retain top talent.
Human Resources Manager
Legends Hospitality (SofiStadium & YouTube Theatre)
10.2020 - 04.2023
- Directed strategic Human Resources operations supporting a workforce of more than 1,400 employees across SoFi Stadium and YouTube Theater, partnering with executive and operational leaders to align people strategies with business objectives for one of the nation's premier sports and entertainment venues.
- Led and developed a multidisciplinary HR team of 21 professionals, driving operational excellence across talent acquisition, employee relations, workforce scheduling, customer service, and event staffing.
- Served as a trusted HR Business Partner to senior leadership, providing executive counsel on employee relations, organizational effectiveness, workforce planning, labor relations, and complex workplace investigations while balancing operational needs and business objectives.
- Directed workforce planning and staffing operations for major events, including the Super Bowl, NFL games, concerts, and large-scale entertainment events, ensuring seamless staffing, employee deployment, credentialing, and operational readiness.
- Partnered cross-functionally to design and implement an enterprise access control and credentialing process for more than 700 employees and contractors, strengthening security, compliance, and workforce accountability.
- Ensured compliance with federal, state, labor, and collective bargaining requirements while administering HR programs including workers' compensation, leave management, benefits administration, and HRIS (UKG/UltiPro) governance.
- Established and chaired the organization's Safety Committee, strengthening workplace safety initiatives, injury prevention strategies, regulatory compliance, and leadership accountability.
- Developed and implemented employee engagement, leadership development, and talent initiatives that strengthened organizational culture, enhanced leadership capability, and improved employee experience across multiple business units.
- Optimized workforce operations by developing scalable staffing strategies capable of onboarding and deploying 150–200 employees per hiring event, ensuring uninterrupted support for high-volume operations.
- Managed full employee lifecycle, including executive recruitment support, onboarding, talent development, HR technology administration, compliance, employee relations, and organizational development initiatives for one of the largest sports and entertainment venues.
Human Resources Director
Co-opportunity
Santa Monica
02.2019 - 10.2020
- Executed human capital strategies across the enterprise in collaboration with executive leadership to meet business goals.
- Managed all aspects of HR including talent acquisition, compensation, benefits, and organizational development initiatives.
- Formulated comprehensive strategies and budgets aligning HR priorities with corporate objectives for operational effectiveness.
- Implemented robust talent acquisition and training programs that strengthened employee engagement and retention.
- Acted as key advisor on performance management practices and workplace policies ensuring regulatory compliance.
- Oversaw establishment of HR policies while maintaining alignment with federal and state regulations.
- Leveraged analytics to provide executive leadership with actionable insights for effective workforce planning.
- Fostered a high-performing HR team committed to collaboration, learning, and excellent client service.
Human Resources Director/Controller
Pacific Care Management
02.2017 - 02.2019
- Directed Human Resources strategy and operations across 10 affiliated organizations supporting more than 250 employees, partnering with executive leadership to align human capital initiatives with business objectives and organizational growth.
- Served as a trusted advisor to executive leadership on workforce planning, organizational development, employee relations, performance management, talent acquisition, and complex employment matters while ensuring compliance with all federal, state, and local employment laws.
- Redesigned enterprise talent acquisition and onboarding strategies, streamlining recruitment processes, strengthening workforce quality, and improving hiring efficiency across multiple business units.
- Partnered with legal counsel to modernize the Employee Handbook, strengthen HR policies and governance, and ensure compliance with evolving employment legislation and regulatory requirements.
- Directed total rewards, benefits administration, workers' compensation, leave management, and compliance programs while mitigating organizational risk and enhancing operational effectiveness.
- Led enterprise process improvement and change management initiatives, implementing operational efficiencies and tax incentive programs that reduced costs and improved organizational performance.
- Collaborated with executive leadership to develop workforce strategies, talent pipelines, and organizational capabilities that supported succession planning, sustainable growth, and long-term business objectives.
- Fostered a culture of accountability, collaboration, and continuous improvement by leading organizational change initiatives and aligning people strategies with corporate priorities.
Human Resources Director
Citrus Hospitality Management
01.2015 - 01.2017
- Directed all Human Resources functions for a multi-venue hospitality organization supporting approximately 300 employees, aligning people strategies with operational objectives and organizational growth.
- Partnered with executive leadership to strengthen organizational effectiveness through strategic workforce planning, talent acquisition, employee relations, performance management, and policy development.
- Served as the organization's senior advisor on employee relations, labor law compliance, workplace investigations, disciplinary actions, terminations, unemployment hearings, arbitration, mediation, and litigation prevention, minimizing organizational risk and ensuring legally compliant employment practices.
- Negotiated and managed the organization's total rewards programs, including employee benefits, open enrollment, COBRA administration, and vendor partnerships, while improving cost efficiency and service delivery.
- Directed enterprise risk management initiatives, overseeing workers' compensation, workplace safety programs, OSHA compliance, EEOC reporting, regulatory audits, and maintaining a favorable Experience Modification (X-Mod) rating.
- Led HR operational excellence by implementing policies, procedures, governance standards, and process improvements that enhanced compliance, streamlined operations, and improved organizational efficiency.
- Oversaw HRIS administration (Kronos and Ceridian), payroll governance, workforce compliance, and HR financial operations, ensuring the accuracy of payroll, benefit deductions, garnishments, and regulatory reporting.
- Fostered a high-performance, employee-centered culture through executive coaching, leadership support, transparent communication, and strategic Human Resources initiatives that strengthened employee engagement and organizational performance.
Education
MBA - Business Administration
University of Phoenix
Gardena, CA06-2016
Skills
- Talent strategy
- HR technology
- Workforce analytics
- Performance management
- Employee engagement
- HR analytics
- Labor relations
- Recruitment strategies
- Workforce planning
- Retention strategies
- Records maintenance
- HR policies expertise
- Onboarding programs
- Organizational development
- Executive coaching
- Organizational culture
- Employee relations
- Change management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Chief Human Resources Officer
Centinela Feed Inc.
04.2023 - Current
Human Resources Manager
Legends Hospitality (SofiStadium & YouTube Theatre)
10.2020 - 04.2023
Human Resources Director
Co-opportunity
02.2019 - 10.2020
Human Resources Director/Controller
Pacific Care Management
02.2017 - 02.2019
Human Resources Director
Citrus Hospitality Management
01.2015 - 01.2017
MBA - Business Administration
University of Phoenix