Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rossi Boldman

15990 San Jose Ave.

Summary

Versatile assistant effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Hardworking and reliable with strong ability in anticipating needs and finding solutions. Offering help where needed, willingness and enthusiasm to tackle any task required . Highly organized, proactive and punctual with team-oriented mentality. Have general knowledge in barista experience.

Overview

6
6
years of professional experience

Work History

Barista Shift Lead

Enchanted Coffee
03.2022 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
  • Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
  • Negotiated with suppliers for better pricing on bulk orders, reducing operational costs.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
  • Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.

Property Management Assistant

Patritti Enterprises Inc.
06.2018 - Current
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Coordinated maintenance and repair requests with tenants.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Managed day-to-day operations for 350-unit Apartments property with 500 occupants.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Scheduled maintenance calls.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.

/Fitness Center Team Member/Pool Server

Big Cedar Lodge
07.2020 - 01.2021
  • Offered accurate and up-to-date information and advice on fitness.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
  • Served as point of reference for fitness expertise within club.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Home School, Education in Excellence
Monrovia, CA

Skills

  • Strong negotiation and problem solving skills
  • Property management principles
  • Ability to manage files
  • Microsoft Office
  • New construction
  • Multi-family property management
  • Customer service
  • Active Listening
  • Customer service skills
  • General Barista knowledge

Accomplishments

I am skilled in building computers and have constructed several from the ground up. I thrive on researching everything I need to know for optimal results. I am familiar with trial and error and usually work hard to get the problem is resolved. Have general knowledge in barista experience. I have a Breville Coffee machine knowing the do and do not about it.

I have also invested many hours to the art of Balisong. A Pilipino, ancient art of Butterfly Knife flipping. The many small cuts on my fingers and hands prove that this art has yet to be mastered.

I enjoy visiting my grandparents and cousins in Kirbyville, MO. My parents have a home in California and Missouri. While in California, I enjoy surfing but mostly partake in assisting and learning from Anthony Frazier. He is the Supervisor for Patritti Enterprises Inc. and I have learned so much from his many skills.

While in Missouri I spend the majority of the time with my 80 year old grandparents. I find that they often need help and enjoy applying my maintenance skills to help them. My favorite cousin is Carver Boldman, he lives around the bend in Kirbyville. We enjoy airsoft gun games, fishing, motorcycles and rock climbing!

Timeline

Barista Shift Lead

Enchanted Coffee
03.2022 - Current

/Fitness Center Team Member/Pool Server

Big Cedar Lodge
07.2020 - 01.2021

Property Management Assistant

Patritti Enterprises Inc.
06.2018 - Current

Home School, Education in Excellence

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Rossi Boldman