Rossana Omazic
Nobleton,ON
Summary
Energetic Dental Treatment Coordinator offering a wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
23
23
years of professional experience
Work History
Level II Dental Assistant
Hillcrest Dental
07.2000 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Monitored patient comfort and safety during dental procedures.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Provided coronal polishing, fluoride application when needed.
Dental Treatment Coordinator
Hillcrest Dental
07.2000 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Adhered to strict guidelines to protect patient privacy.
- Scheduled, rescheduled appointments for dental patients.
- Sit down with patients for consultations for treatment.
- Go over estimate, consent forms and post operative instructions.
- Provide visuals and x-rays to patient so they can get a better understanding on treatment being delivered
- Itero scanning for not only invisalign but also diagnostic treatment for preventative dentistry.
- Alginate impressions.
- Provide payment plans.
- Booked appointments to begin treatment.
- Sent all estimates to insurances to verify coverage and followed up with them.
- Worked with the dentist before treatment plan consultations, whether it was for an implant or Invisalign to make sure the proper treatment and costs are delivered.
- Took deposits for all major treatment booked.
- Responded to emails and calls from patients in regards to treatment plans.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services
- Provided excellent customer service to create positive experiences and build patient trust
Education
Level II Upgrade For Dental Assisting
George Brown College
Toronto, ON04.2003
Dental Assisting
Toronto School of Business
06.1997
Skills
- Payment Processing
- Dental Terminology
- Patient Flow Management
- Electronic Dental Record (EDR)
- Insurance Verification
- Insurance Billing
- Phone and Email Etiquette
- Patient Scheduling
- Punctual and Reliable
- Team Collaboration
- Excellent Multitasking Capability
- Italian Fluency
- Dental Radiography
- Rapport Building
- Financial Plan Options
- Registered Dental Assistant License
Languages
English
Full Professional
Italian
Professional Working
Timeline
Level II Dental Assistant
Hillcrest Dental
07.2000 - Current
Dental Treatment Coordinator
Hillcrest Dental
07.2000 - Current
Level II Upgrade For Dental Assisting
George Brown College
Dental Assisting
Toronto School of Business
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