Ross Pettifer
Bowmanville
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Parts Manager
Stanmore Carts
Stouffville
07.2024 - Current
- Identified opportunities for process improvements within the department.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Organized and monitored inventory levels of parts, tools, and supplies.
Owner/Operator Technician
Dons Auto Shop
Newcastle
11.2021 - 07.2024
- Conducted market research to identify new business opportunities.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Owner/Operator
Active Green and Ross
Oshawa
10.2011 - 10.2021
- Developed business plan and budget to maximize profitability.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
Store Manager
Active Green and Ross
Pickering
12.2006 - 06.2011
- Developed relationships with suppliers to negotiate better prices.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
Education
Automotive And Truck Technician - Automotive Technician
Centennial College of Applied Arts And Technology
Scarborough 09.1981 - 09.1983
Skills
- Team leadership
- Supplier negotiation
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Customer relations
Timeline
Parts Manager
Stanmore Carts
07.2024 - Current
Owner/Operator Technician
Dons Auto Shop
11.2021 - 07.2024
Owner/Operator
Active Green and Ross
10.2011 - 10.2021
Store Manager
Active Green and Ross
12.2006 - 06.2011
Automotive And Truck Technician - Automotive Technician
Centennial College of Applied Arts And Technology
09.1981 - 09.1983