Ross Lee
Burnaby,BC
Summary
Warm and personable medical office administrative assistant of 6 years. Adaptable, fast learner, and highly skilled communicator with unique perspectives gained from external and internal events roles. Enhances workplace morale with a team-first attitude through willingness to fill gaps, troubleshoot, and communicate knowledge. Technologically proficient.
Overview
6
6
years of professional experience
Work History
Medical Office Admin Assistant
Dr. Rossali Pilapil-Lee, Inc.
Vancouver
06.2018 - Current
- Scheduled up to 35 appointments per day whilst mediating communication between patients, primary, and secondary care providers.
- Transitioned over 1000 physical patient records to an EMR database.
- Provided on-call IT support & administrative systems maintenance
- Implemented concise technology troubleshooting plans.
Stage Coordinator
The Calendar @ UBC
Vancouver, BC
09.2021 - 04.2024
- Spearheaded setup and takedown of indoor and outdoor events with 1000+ ticketholders.
- Liaised with a network of over 25 artists, venues, and events technicians across Vancouver.
- Communicated stage design & floor plans during pre-event debrief.
- Performed routine wellness checks on team members & attendees during peak event hours.
Pharmacy Assistant
Shoppers Drug Mart
New Westminster
07.2019 - 06.2021
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Maintained workplace infrastructure by training new pharmacy staff on computer system and drug management protocols.
- Assisted with the implementation and initial testing of a new prescription record filing system that expedited the filing process by almost double.
Education
Bachelor of Science - Neurophysiology
University of British Columbia
Vancouver, BC05-2024
Skills
- Electronic Health Record Management
- Public Relations
- Event Planning
- Logistics Management
- Conflict Resolution
- Internal Communications
- Community Outreach
- Problem-Solving
Special Events Experience
- Resident DJ for the Calendar UBC, average crowd sizes of 1000+
- Bass Coast Music Festival Harm Reduction Volunteer
- Brand Representative at Whats The Move? a Vancouver events & culture company
Timeline
Stage Coordinator
The Calendar @ UBC
09.2021 - 04.2024
Pharmacy Assistant
Shoppers Drug Mart
07.2019 - 06.2021
Medical Office Admin Assistant
Dr. Rossali Pilapil-Lee, Inc.
06.2018 - Current
Bachelor of Science - Neurophysiology
University of British Columbia
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