Ross Gilbert
Vancouver,BC
Summary
Attentive CCPSS and outreach worker promoting a career sharing life and educational experiences regarding addiction and mental health. Always ready with a listening and attentive ear for others. Skilled at providing a high level of support and helping individuals find needed community services. Ready for a new position assisting others and helping each live optimal lives.
Overview
13
13
years of professional experience
Work History
CCPSS Support/Outreach Worker
OAT Clinic
Vancouver, BC
06.2024 - Current
- Connected individuals experiencing addiction with Opioid Agonist Treatment and resources leading to recovery.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
Support Worker
Into Action Recovery Society
Vancouver, British Columbia
03.2023 - 07.2024
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Supported clients to access education, training or employment opportunities.
- Planned, co-ordinated weekly meal menus.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Provided follow-up care after discharge from clinical settings or other programs.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Assisted clients with developing healthy coping skills to manage stressors.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Educated clients on available community resources that could enhance their quality of life.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Helped individuals overcome harmful drug and alcohol addictions.
- Met with clients to understand individual needs and developmental personalized counseling plans.
Courier
Purolator/Fedex (Owner Operator)
Victoria, British Columbia
07.2016 - 05.2021
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
Music Store Manager
Wave Music and Dance Studios
Sooke, British Columbia
01.2012 - 07.2019
- Planned special promotions or discounts based on market trends.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Certificate - CCPSS (Canadian Certified Peer Support Specialist)
CACCF
Canada03-2024
Certificate - WHMIS
WHIMIS
Vancouver, BC12-2023
Certificate - Addictions: Treatment And Prevention
University of British Columbia
Vancouver, BC04-2023
Certificate - Provincial Peer Support Training Curriculum
Peer Connect BC
Vancouver, BC03-2023
Certificate - Naloxone Training Certificate
Red Cross
Vancouver, BC03-2023
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06-1987
Skills
- A keen awareness of people and their behavior
- The ability to empathise with others and build positive relationships
- Excellent communication skills and the ability to relate to a wide range of people the ability to work on your own as well as in consultation with others
- Substance Abuse Knowledge
- Resource Navigation
- Boundary Setting
- Recovery assistance and support
- Issue resolution abilities
- Relationship-building skills
Languages
English
Timeline
CCPSS Support/Outreach Worker
OAT Clinic
06.2024 - Current
Support Worker
Into Action Recovery Society
03.2023 - 07.2024
Courier
Purolator/Fedex (Owner Operator)
07.2016 - 05.2021
Music Store Manager
Wave Music and Dance Studios
01.2012 - 07.2019
Certificate - CCPSS (Canadian Certified Peer Support Specialist)
CACCF
Certificate - WHMIS
WHIMIS
Certificate - Addictions: Treatment And Prevention
University of British Columbia
Certificate - Provincial Peer Support Training Curriculum
Peer Connect BC
Certificate - Naloxone Training Certificate
Red Cross
High School Diploma -
Lord Beaverbrook High School