ROSMY JOSHY

.

• Delivered exemplary customer service and warmly greeted guests.
• Monitored fuel levels in tanks, alerting management when reordering was necessary.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
• Monitored fuel levels in tanks, taking note of tanks due for refills.
• Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
• Pumped gas for guests and took payments.
• Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
• Maintained clean and orderly work station.

• Thoroughly clean and sanitize guest rooms, bathrooms, and common areas, following established standards and procedures
• Ensure all surfaces, furniture, fixtures, and amenities are dusted, polished, and maintained to the highest standards
• Change bed linens, make beds, and replace towels and amenities according to hotel guidelines
• Maintain an organized inventory of supplies to ensure efficient turnover of rooms
• Respond promptly to guest requests and inquiries, maintaining a courteous and professional demeanor
• Address special requests and ensure that guest preferences are noted and accommodated

• Prepared a variety of different beverages for customers
• Took orders and reasonably served every customer
• Cleaned and completed daily dishes
• Associated with team members, when necessary, handling cash registers, organizing inventory room, unloading merchandise, and cleaning up