Rosmenis Perez
Windsor
Summary
Recent graduate with a strong foundation in international transportation and customs, equipped with a comprehensive understanding of global logistics, customs regulations, and trade laws. Knowledgeable in import/export documentation, tariff classifications, and the movement of goods across borders. Eager to apply academic knowledge and analytical skills to support customs compliance and logistics operations. Enthusiastic about contributing to a dynamic team while developing expertise in international trade and supply chain management. Committed to continuous learning and advancing in the field of customs and global transportation.
Overview
15
15
years of professional experience
Work History
waitress
Cafe Oro Di Napoli
02.2020 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Administrative Assistant
Sonia Electronic
01.2010 - 06.2013
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
Education
College Diploma - Business
Seneca Polytechnic College
North York, ON10.2024
Bachelor of Science - Economic
Universidad Romulo Gallego
Venezuela 11.2010
Skills
- Skilled in international trade regulations, tariffs, and compliance
- Experienced in customs documentation and clearance procedures
- Proficient in logistics, cross-border transportation, and warehousing
- Strong in risk management and compliance with shipping standards
- Effective communicator and negotiator with global stakeholders
- Culturally aware with international business experience
- Proficient in ERP, TMS, and digital customs clearance software
- Demonstrates problem-solving in logistical and regulatory challenges
- Detail-oriented in trade documentation and regulatory compliance
Languages
English
Professional Working
Portuguese
Limited Working
Italian
Elementary
read
history
politic
Timeline
waitress
Cafe Oro Di Napoli
02.2020 - 08.2024
Administrative Assistant
Sonia Electronic
01.2010 - 06.2013
College Diploma - Business
Seneca Polytechnic College
Bachelor of Science - Economic
Universidad Romulo Gallego
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