Rosio Ortiz
Van Nuys,CA
Summary
Dedicated Medical Assistant with extensive experience at Medical Valley Partners, skilled in phlebotomy and patient care. Proven ability to enhance patient satisfaction through compassionate communication and efficient appointment management. Committed to maintaining HIPAA compliance and fostering a safe clinical environment, ensuring quality care and positive health outcomes. Fluent in Spanish and English.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Medical Valley Partners
03.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant
Sherman Oaks Family Medicine
2017 - 12.2021
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Some College (No Degree) - Child Development / Sociology
California State University
CAMedical Assistant Certificate - Medical Assistant
Brightwood College
Van Nuys, CA10-2018
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Sterilization techniques
- Fluent in English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Medical Valley Partners
03.2022 - Current
Medical Assistant
Sherman Oaks Family Medicine
2017 - 12.2021
Some College (No Degree) - Child Development / Sociology
California State University
Medical Assistant Certificate - Medical Assistant
Brightwood College
Similar Profiles
Satyam ChadhaSatyam Chadha
Lead Associate at Indus Valley PartnersLead Associate at Indus Valley Partners
Zainab KhalidZainab Khalid
Sonographer at Trillium Health Partners- Credit Valley HospitalSonographer at Trillium Health Partners- Credit Valley Hospital
Melissa BurzeseMelissa Burzese
Nursing Placement - 1A Surgery at Trillium Health Partners - Credit Valley HospitalNursing Placement - 1A Surgery at Trillium Health Partners - Credit Valley Hospital
Griselda PachecoGriselda Pacheco
FAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los AngelesFAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los Angeles
Angel ArevaloAngel Arevalo
Residential Roofer at Jose Palacios RoofingResidential Roofer at Jose Palacios Roofing