Rosie Potter
Los Angeles
Summary
Dynamic brand representative with proven success at Hollister and Crunch, enhancing customer experiences, and driving brand awareness. Skilled in sales techniques and customer relationship management, I effectively resolved inquiries and managed inventory, contributing to a well-organized shopping environment. Committed to fostering team collaboration and leveraging social media for impactful marketing initiatives.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister
Northridge
09.2025 - Current
- Promoted brand image by engaging customers and enhancing shopping experience.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Managed inventory levels, restocking items as needed to maintain organization.
- Processed shipments efficiently, unloading and organizing merchandise for accurate inventory.
Membership Sales Rep.
Crunch
Simi Valley
06.2025 - 09.2025
- Presented and sold gym memberships, personal training services, supplements, and snacks.
- Conducted facility tours to showcase equipment, amenities, and membership benefits.
- Supported marketing initiatives by distributing promotional materials in the community.
- Managed incoming calls to provide information and assistance.
- Maintained cleanliness through various janitorial tasks, ensuring a tidy gym environment.
Sales Associate
Volcom
Northridge
11.2024 - 05.2025
- Managed inventory levels and organized merchandise displays to enhance customer experience.
- Processed transactions accurately and efficiently at the register, minimizing errors.
- Monitored sales trends and provided actionable feedback to management for strategic decisions.
- Assisted customers in locating products, addressing inquiries, and offering tailored product advice.
Front Desk Agent
Purfit Athletic
Palm Desert
06.2023 - 08.2024
- Accurately recorded all transactions in gym's database system.
- Executed sales of memberships, personal training, and refreshments to boost revenue.
- Addressed member complaints swiftly and professionally.
- Provided warm welcome to members and visitors, detailing available programs and activities.
Education
Bachelor of Arts - Business- Marketing
California State University, Northridge
Northridge, CA05.2028
Skills
- Brand management
- Customer relationship management
- Sales techniques
- Market research
- Visual merchandising
- Team collaboration
- Brand awareness
- Social media expertise
Awards
Eagle Scout, Scouts BSA, 02/23, Attained Eagle Scout Rank as part of Troop 451 in Indian Wells, CA. Completed a volunteer service project for Gerald Ford Elementary School in Indian Wells, CA.
Timeline
Brand Representative
Hollister
09.2025 - Current
Membership Sales Rep.
Crunch
06.2025 - 09.2025
Sales Associate
Volcom
11.2024 - 05.2025
Front Desk Agent
Purfit Athletic
06.2023 - 08.2024
Bachelor of Arts - Business- Marketing
California State University, Northridge