Rosie Rurka
Surrey,BC
Summary
Skilled professional with an Honors Addictions and Social Service Worker diploma; including additional studies in introductory Psychology.
Client-focused and Trauma Informed, with a strong commitment to serving the needs of disadvantaged vulnerable populations in the Community; including homeless, emancipated persons and special-needs populations.
10 years of experience in Frontline Support, crisis intervention, case management, Housing Intervention, and Harm Reduction.
With an additional 2 year of supervisory experience overseeing policies and procedures and operations of behavior management group homes in Edmonton AB.
I am extremely knowledgeable in regards to Mental Health/Co-occurring disorders, Harm Reduction principles, and the barriers faced by at risk populations from diverse ethno cultural and racial backgrounds.
Strong communication and presentation skills with the ability to manage time effectively. Excellent team-building skills. Also come from lived experience.
Proven record of success communicating and interacting with clients, physicians, nurses, social workers, family, services workers and residential and community agencies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Employment Navigator
Lookout Housing And Health Society
2023.09 - Current
- Provide assistance, support and skill training to adults who may be facing multiple barriers.
- Work with participant on securing and maintaining stable employment.
- Build solid working relationships with employers to increase employment options.
- Discuss, isolate and assess issues and develop a flexible plan of action for guests.
- Will ensure basic needs of guests are met and network, as needed, with community services.
- Will provide crisis intervention as necessary.
- Complete required records and maintain statistical data.
- Provide assistance for new staff, volunteers or students.
- Transport Participants when necessary.
- Conducted workshops and life skills programming.
Housing First Peer Specialist
Elizabeth Fry Society Vancouver
2019.05 - 2020.10
- Collaborated with numerous Community agencies to provide individualized and flexible support to engage and integrate vulnerable and marginalized populations into the community.
- Facilitated clients access to resources and supports to maximize their independence and potential.
- In collaboration with the Housing First team, the peer support specialist uses their own lived experience to empower by using recovery orientated approaches with individuals and groups to help combat stigma, raise self esteem, and mastery, improve self concept, and instill hope.
- Provided ongoing case management support to assist clients to address barriers related to liveability issues.
- Assisted clients in conducting housing searches with a creative and realistic approach to the current housing market.
- Built relationships with local advocacy groups geared towards subsidy programs.
- Attended mandatory training sessions and completed online education courses.
Third Party Administration
Elizabeth Fry Society Vancouver
2019.01 - 2019.05
- Acts as a third party for administration of social assistance and transference of documents and information.
- Accepts client referrals from the Ministry offices.
- Interviews and assesses clients, gathers information relevant to clients’ problems, needs and risks.
- Maintains regular communication with client and the Ministry, provides progress discussions/reports.
- Provide life skills training in behavior management, money management and poverty rights, access of entitlement.
Housing Case Planner
Lookout Housing and Health Society
2016.09 - 2018.07
- Provide support, supervision, and aid to distressed/disoriented/disabled adults.
- Accept referrals, identify and share information on a variety of Lookout or external resources.
- Referred guest to services, interviews, and provided with basic needs to ensure and safe and supportive environment for all.
- Completed required paperwork to do above, maintained statistical data.
- Responded to overdose crisis.
- Conducted several trainings of new staff.
Child and Youth Services Coordinator
Excel Society
2014.09 - 2016.08
- Specific Responsibilities:
- To ensure that all Excel Society's policies and procedures, standards set by program funding; the Alberta Council of Disability Services (ACDS), The Child, Youth and Family Enhancement Act and Excel Society's Quality Standards are met.
- Ensure all Child and Youth Care Workers facilitate a Person Centered Plan or Individual Service Plan meeting for each client on his or her caseload.
- Responsible for ensuring all appropriate documentation is completed and submitted by CYCW as it pertains to their job description responsibilities.
- Facilitated client service team meetings monthly.
- Developed and implemented a sound system and process for all client funding renewals in conjunction with the financial assistant, ensuring all renewals information is completed accurately and on time.
- Provided direct client support for attending appointments, building relationships, outings in the community.
- Equipped CYCW's to safely support clients during crisis situations.
- Ensured that the community residences were clean, comfortable and professional at all times and meets the occupational health and safety standards and Excel Society's policies and procedures.
- Responsible for the delegation and training of CYCW's to complete client attendance records, monthly, quarterly, and annual reports and other necessary documentation and tasks as identified.
- Follow identified supervisory expectations of the Emergency On-call system.
Education
Some College (No Degree) - Addictions And Community Support
Vancouver Career College
Surrey, BCSkills
- Case management
- Documentation
- Detail Orientated
- Microsoft office
- Team Player
- Relationship Development
- Trauma Informed
- Statistical Data and Reporting
- Team Player
Languages
English
Full Professional
Certification
- Non Violent Crisis Intervention- 2020
- Therapeutic Crisis intervention- 2021
- Suicide ASSIST
- NALOXONE Trained- 2024- Train the Trainer-Toward the Heart
- Standard First Aid Level C- August 2023
- Managing Hostile Interactions- 2019
- Valid Class 5 Drivers License
- WHIMIS
Timeline
Employment Navigator
Lookout Housing And Health Society
2023.09 - Current
Housing First Peer Specialist
Elizabeth Fry Society Vancouver
2019.05 - 2020.10
Third Party Administration
Elizabeth Fry Society Vancouver
2019.01 - 2019.05
Housing Case Planner
Lookout Housing and Health Society
2016.09 - 2018.07
Child and Youth Services Coordinator
Excel Society
2014.09 - 2016.08
Some College (No Degree) - Addictions And Community Support
Vancouver Career College
- Non Violent Crisis Intervention- 2020
- Therapeutic Crisis intervention- 2021
- Suicide ASSIST
- NALOXONE Trained- 2024- Train the Trainer-Toward the Heart
- Standard First Aid Level C- August 2023
- Managing Hostile Interactions- 2019
- Valid Class 5 Drivers License
- WHIMIS
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