Rosario Phillips
Edmonton,AB
Summary
Results-driven Food Service Manager with extensive experience in optimizing operations and boosting efficiency. Demonstrated expertise in staff management, inventory control, and budget oversight, leading to enhanced profitability. Committed to upholding exceptional food quality and safety standards while delivering outstanding customer service.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager of Food Service
Pasta Pantry
Sherwood Park, Alberta
09.2018 - Current
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Developed relationships with key customers to maximize revenue potential.
General Manager of Food Service
Sawmill Prime Rib and Steakhose
Edmonton, Alberta
08.2013 - 08.2018
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Analyzed sales data to identify opportunities for growth.
- Monitored daily financial transactions and prepared weekly reports for management review.
Restaurant Manager
Alberts Family Restaurant
Edmonton, Alberta
12.2008 - 08.2013
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Adhered to all health department regulations regarding food storage and preparation.
Restaurant Manager
Romano's Macaroni Grill
Dubai UAE
03.2006 - 11.2008
Restaurant Manager
Black Canyon and Thai cuisine
Dubai UAE
04.2004 - 03.2006
Purchasing Manager
Haagen Dazs
Phillipines
04.1994 - 02.2004
Education
Some College (No Degree) - Business Administration
East West
Edmonton, AB10-2023
Bachelor of Science - Major in Marketing
University of Makati
Phillipines04-1994
Skills
- Menu development
- Cost control
- Purchasing
- Hiring standards
- Production records
- Kitchen operations management
Certification
· BUILDING LEADERS – KANASKIS 2022
· BUSINESS EXECUTION SUMMIT (BEX) 2018
· 7 HABITS OF HIGHY EFFECTIVE PEOPLE 1995
· THE LEADERSHIP CHALLENGE 2017
· HONGKONG MACAU- FOH TRAINING 1996
· BANGKOK THAILAND- FOH AND CULINARY 2005
HOUSTON TEXAS- BOTH FOH AND BOH TRAINING 2006
References
References available upon request.
Timeline
General Manager of Food Service
Pasta Pantry
09.2018 - Current
General Manager of Food Service
Sawmill Prime Rib and Steakhose
08.2013 - 08.2018
Restaurant Manager
Alberts Family Restaurant
12.2008 - 08.2013
Restaurant Manager
Romano's Macaroni Grill
03.2006 - 11.2008
Restaurant Manager
Black Canyon and Thai cuisine
04.2004 - 03.2006
Purchasing Manager
Haagen Dazs
04.1994 - 02.2004
Some College (No Degree) - Business Administration
East West
Bachelor of Science - Major in Marketing
University of Makati