Summary
Overview
Work History
Skills
Websites
Timeline
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Rosie Kuzmicz

Smith River

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Foxys Restaurant. Proven ability to excel in high-pressure environments while maintaining cleanliness and strong teamwork. Skilled in cash handling and effective problem-solving, consistently enhancing guest satisfaction through attentive service and high-quality food preparation.

Overview

18
18
years of professional experience

Work History

Waitress

Foxys Restaurant
10.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Baker

Self Employed
01.2007 - 01.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, baked pies.
  • Adjusted recipes based on available ingredients or dietary restrictions,
  • Increased customer satisfaction with friendly and efficient service.
  • Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.

Corectional Cook

Salinas Valley State Prison
01.2011 - 05.2015
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Handling complaints
  • Payment processing
  • Service prioritization
  • Memory retention
  • Complex Problem-solving

Timeline

Waitress

Foxys Restaurant
10.2022 - Current

Corectional Cook

Salinas Valley State Prison
01.2011 - 05.2015

Baker

Self Employed
01.2007 - 01.2024

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Rosie Kuzmicz