Overview
Work History
Education
Skills
Timeline
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Rosie Heller

San Francisco,CA

Overview

7
7
years of professional experience

Work History

TC Supervisor, Product & Technology

Netflix
02.2024 - Current
  • Manage 8-10 Product & Technology TCs (currently 10), a mix of FTE and Contractors
  • Facilitate regular meetings with TC team to provide feedback, support and identify needs of the team and business
  • Key partner in TC workflow design, training delivery, and implementation of Eightfold, the new ATS launched at Netflix in July 2024
  • Acted as Tier 1 operations support during the first two months of launch for TC team and supported the greater Talent Ops team for internal stakeholders
  • Partner with cross-functional partners to represent TC team surrounding strategy, operations, problem-solving, and feedback
  • Participate in Global TC Leadership meetings, developing and implementing operational roadmaps and strategic goals for Talent Coordination
  • Track weekly data reviews to inform signals from the team for resourcing and performance management

Talent Coordinator

Netflix
05.2021 - 02.2024
  • Calendar puzzler managing a high volume of complex interview scheduling requests often globally over multiple timezones within Product & Technology and Games Studio Business Functions
  • Scaled interview scheduling operations within Netflix Games Studio Talent Acquisition by building scheduling workflows and establishing best practices: including building NDA processes, tracking scheduling metrics, and operationally consulting Talent Acquisition
  • Candidate experience advocate: Communicates cross-functionally between talent partners, hiring partners, candidates, executives, and admins to provide a stunning and inclusive candidate experience
  • Key partner in innovating and implementing onboarding and training materials for FTE and Contract TCs
  • Piloted time study to acquire metrics of core TC coordination duties, thus providing critical data on how to streamline future workflows

Office + HR Coordinator

Jewish Film Institute/San Francisco Jewish Film Festival
05.2019 - 04.2021
  • Oversaw general office and HR operations including office management and customer service
  • Processed accounts payable and other bookkeeping tasks, as well as basic HR support including onboarding and recruitment
  • Provided administrative support to Executive Director including managing calendars, scheduling meetings, and preparing/providing documents and resources for meetings
  • Supported Board of Directors, including scheduling, organizing meetings, and taking minutes
  • Helped manage operations for year round events such as Winterfest and one-off programs and provided annual summer festival operational support
  • Assisted marketing and programming departments with additional support tasks such as filmmaker support services and community partnerships
  • Oversaw Teen Film Fellows Educational Program and summer interns

Housing Assignments Coordinator

California College of the Arts
10.2017 - 04.2019
  • Responsible for all administrative processes including housing applications, assignments, occupancy management, and status reports
  • Hired, trained, supervised, processed payroll and evaluated a team of 20-25 work-study students
  • Oversaw overall office administration of Residence Life and Housing front desk processes including email, mail, office equipment, and work-study
  • Managed all aspects of housing-related student billing
  • Served as housing software expert, and provides training on software usage campus wide

Education

MS - Organizational Leadership, Emphasis in HR

Northeastern University
Boston, MA
09.2023

Bachelor of Arts - Child, Youth, and Family Studies, Minor in Education

Lesley University
Cambridge, MA
05.2016

Skills

  • Confluence
  • Airtable
  • Google Sheets
  • Microsoft Office Systems
  • Google Systems
  • Lever
  • Eightfold
  • Trello
  • Residence Symplicity Housing Software
  • Filemaker Pro
  • Agile Ticketing
  • DonorPerfect

Timeline

TC Supervisor, Product & Technology

Netflix
02.2024 - Current

Talent Coordinator

Netflix
05.2021 - 02.2024

Office + HR Coordinator

Jewish Film Institute/San Francisco Jewish Film Festival
05.2019 - 04.2021

Housing Assignments Coordinator

California College of the Arts
10.2017 - 04.2019

MS - Organizational Leadership, Emphasis in HR

Northeastern University

Bachelor of Arts - Child, Youth, and Family Studies, Minor in Education

Lesley University

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Rosie Heller