Rosie Gilani
Lone Star Texas Grill
14-195 Major William Sharp Drive ,ON
2
Languages
10
years of professional experience
Dedicated and dependable professional with over 7 years of experience in customer service, cash handling, staff supervision, employee training, and fast-paced work environments. Strong communication, organizational, and multitasking abilities with experience handling customer inquiries, phone communication, email, financial transactions, and daily operational responsibilities. Skilled in Microsoft Excel and typing. Seeking a full-time office or remote position where I can use my customer service, communication, administrative, and organizational skills.
Work History
Bartender Supervisor
5 Years 7 Months- -Supervise staff and assist with daily operations to ensure an efficient and professional work environment.
- -Train new employees and provide ongoing support and guidance.
- -Deliver excellent customer service and professionally handle customer questions and concerns.
- -Process cash, debit, and credit transactions accurately.
- -Communicate effectively with customers, coworkers, and management.
- -Handle phone communication and respond to customer needs in a professional manner.
- -Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.
- -Resolve customer concerns and workplace issues efficiently.
Waitress/Cashier
4 Years 2 Months- -Provided friendly, professional customer service in a busy restaurant environment.
- -Processed cash, debit, and credit transactions accurately.
- -Took customer orders and communicated information clearly and efficiently.
- -Maintained accuracy while managing multiple responsibilities.
- -Maintained an organized and professional work environment.
Education
High School Diploma
Skills
Customer Service
Microsoft Excel
Email Communication
Typing & Data Entry
Phone Communication
Cash Handling
Employee Training
Staff Supervision
Problem Solving
Organization & Time Management
Multitasking
Independent & Team-Based Work
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Bartender Supervisor
Lone Star Texas Grill
04.2021 - CurrentRead More
Waitress/Cashier
Giggling Tomatoes
02.2017 - 04.2021Read More
David Suzuki Secondary School
High School Diploma
Read More