Roshni Parmar
Etobicoke,ON
Summary
To obtain a challenging Sales Associate position utilizing my interpersonal and communication skills, customer service experience, and drive for success to consistently exceed sales targets and provide exceptional service to customers. Seeking opportunities for professional growth and development in a dynamic and fast-paced environment.
Overview
4
4
years of professional experience
Work History
Food Server
Subway
05.2023 - Current
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
Customer Service Representative
Croma
09.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
D-Mart
01.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
English Tutor
Enbee Education Center
07.2021 - 12.2021
- Developed student confidence through positive reinforcement strategies.
- Improved students' written and verbal English skills through personalized learning programs.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Mentored students in proper punctuation, spelling and sentence structure use.
Education
Post-Degree Certificate - Project Management
Algoma University
Mississauga, ON05.2023
Skills
Communication Skill
Problem Solving
Scheduling
Social Media
Organisation Skills
Teaching/lesson Planning
Microsoft Word
Timeline
Food Server
Subway
05.2023 - Current
Customer Service Representative
Croma
09.2022 - 03.2023
Cashier
D-Mart
01.2022 - 08.2022
English Tutor
Enbee Education Center
07.2021 - 12.2021
Post-Degree Certificate - Project Management
Algoma University
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