Roshni Fazal

• Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
• Developed and maintained HR policies and procedures.
• Checked references for potential candidates.
• Created job descriptions on boards for vacant jobs.
• Assisted with creating employee handbooks and manuals.
• Organized company-wide events for team building purposes, boosting overall morale among employees.

• Performs callbacks to customers for various reasons
• Handles customer correspondence via all venues
• Creation and management of customer documentation

• Communicate with external customer's ship/delivery dates that are acceptable to the external customer and are attainable by Invivo
• Manage orders held in our internal processing system due to error such as pricing, contact details, permits
• Processes customer orders/inquiries received by fax, or e-mail