Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roshi Khajeh

Vancouver,Canada

Summary

Ocean Export Documentation Specialist with 10+ years of experience in ocean transportation, export documentation management, and regulatory compliance. Expert in preparing and auditing Bills of Lading, invoices, packing lists, certificates of origin, export declarations, and customs documentation. Strong ability to coordinate with ocean carriers, clients, and internal teams to ensure timely sailings, prevent delays, and maintain compliance with CBSA, Canadian export standards, INCOTERMS, and international trade regulations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations & Customer Service Specialist

SGS Inc. Canada
01.2025 - Current
  • Manage marine cargo inspections and export documentation; issue final certificates per client specifications.
  • Prepare, verify, and release export documents ensuring accuracy, completeness, and compliance.
  • Coordinate with clients, carriers, and terminal operators to align shipping schedules and dispatch documents.
  • Monitor shipment status and resolve discrepancies to avoid delays and disruptions.

Documentation & Operations Coordinator

ZIIM Integrated Shipping Services
01.2021 - 01.2024
  • Prepared and reviewed export documentation (Bills of Lading, manifests, customs filings) before vessel cut-offs.
  • Ensured documents met CBSA and international trade requirements prior to submission and cargo loading.
  • Worked closely with logistics teams to meet vessel schedules and avoid shipment delays or storage charges.
  • Monitored CN rail shipments; communicated status and compliance requirements to customers.

Documentation & Port Operations Specialist

Montship Inc.
01.2011 - 01.2021
  • Managed export documentation for containerized and bulk cargo shipments.
  • Liaised with clients, customs, and carriers to manage bookings and ensure cargo readiness.
  • Filed export declarations and time-sensitive submissions (CERS, VGM, AES) per international regulations.
  • Conducted documentation audits; resolved holds and errors to ensure service levels and compliance.

Education

Master’s Degree - English Translation Studies

Skills

  • Export Documentation: Bills of Lading, invoices, packing lists, Certificates of Origin, export declarations
  • Compliance: CBSA procedures, Canadian export standards, INCOTERMS, Dangerous Goods regulations
  • Systems: SAP, EDI, SharePoint, Microsoft Office Suite, CERS, AES, VGM
  • Coordination: Ocean carriers, export clients, terminals, customs brokers
  • Logistics: Bookings, vessel scheduling, container yard coordination, CN rail tracking
  • Quality & Risk: Document review, discrepancy resolution, delay mitigation

Certification

  • FIATA Diploma Course — Advanced Freight Services
  • CIFFA — International Transportation & Trade (2020)
  • ICS — Business of Shipping Seminar (2016)
  • Logistics & Ocean Shipping in Supply Chain (2023)
  • Document Control & EDMS (2023)
  • Managing Projects and Risk Changes (2024)
  • Operations Management Foundations (2025)

Timeline

Operations & Customer Service Specialist

SGS Inc. Canada
01.2025 - Current

Documentation & Operations Coordinator

ZIIM Integrated Shipping Services
01.2021 - 01.2024

Documentation & Port Operations Specialist

Montship Inc.
01.2011 - 01.2021

Master’s Degree - English Translation Studies

Roshi Khajeh