ROSHELLE FISHER-MAYNARD
Niagara Falls,ON
Summary
Dynamic culinary professional with experience at TGI Fridays, excelling in food preparation and kitchen organization. Known for exceptional communication and critical thinking skills, I consistently ensure food safety and sanitation while minimizing waste. A reliable team player, I thrive in fast-paced environments, delivering outstanding service and enhancing the dining experience.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Dietary Aide
Niagara Gardens Retirement Home
St.Catharines
11.2025 - Current
- Tailored meals to meet individual dietary needs, ensuring residents received appropriate nutrition
- Delivered meals to residents with courteous, respectful service, enhancing their dining experience.
- Assembled meal trays for dining room service.
- Collected used trays and maintained clean dining areas to promote a hygienic dining environment.
- Followed sanitation procedures for kitchen equipment, utensils, and work surfaces.
PREP COOK
TGI Fridays Restaurant
Niagara Falls, ON
10.2024 - Current
- Portioned and garnished food for timely service to waitstaff and patrons.
- Carved and trimmed meat to prepare hot or cold service or sandwiches.
- Collaborated with co-workers to ensure adherence to company service standards.
- Maintained cleanliness of kitchen and storage areas to uphold food safety and sanitation standards.
- Handled and cleaned kitchen equipment safely to prevent damage or injury.
- Followed recipes accurately to maintain consistency in menu items.
- Managed portion sizes to maintain quality standards and reduce food waste. to ensure quality and minimize waste.
- Upheld strict hygiene practices in food preparation and plating areas.
HOST
Benihana Restaurant
Niagara Falls, ON
01.2023 - 03.2025
- Supported dining room staff by efficiently setting and clearing tables during peak service times.
- Escorted guests to assigned dining areas and promptly presented menus.
- Addressed customer requests and concerns with positive attitude and empathy.
- Processed payments promptly after meals to enhance table turnover and maximize nightly revenue.
- Assisted dining room staff with setting and clearing tables during high traffic periods.
- Quickly took payments from patrons after meals to turn over tables and help increase nightly revenue.
- Fielded telephone calls to answer questions and take reservations.
- Welcomed incoming guests with a genuine smile and eye contact to create a positive first impression.
SALES ASSOCIATE/ KEY HOLDER
Danier
Niagara Falls, ON
01.2017 - 01.2023
- Managed cash transactions efficiently.
- Utilized customer service and communication skills to achieve daily sales targets.
- Gained experience in team leadership.
BAKER/CUSTOMER SERVICE
Tim Hortons
01.2018 - 12.2018
- Demonstrated a positive work attitude while collaborating with team members.
- Assisted in promoting safety and health standards in the workplace.
- Baked bagels and pastries according to the volume of customers in the restaurant.
- Maintained the cleanliness and presentation of the restaurant for visitors.
- Applied customer service skills to ensure positive experiences for diverse customers.
- Helped contribute to a safe and healthy work environment.
- Maintained cleanliness and presentation of restaurant, enhancing visitor experience.
SALES ASSOCIATE/CASHIER
Urban Kids
01.2014 - 12.2017
- Enhanced selling techniques through role-playing and training sessions.
- Cultivated techniques to boost add-on sales and increase overall transaction value.
- Utilized customer service and communication skills to achieve daily sales targets.
- Maintained store cleanliness and replenished products.
Education
CULINARY ARTS TRAINING PROGRAM -
Goodwill Niagara
Niagara Falls, ONHIGH SCHOOL DIPLOMA -
Westlane Secondary School
Skills
- Food Preparation
- Cooking
- Cooking techniques
- Foodservice sanitation
- Cleaning and sanitization
- Kitchen organization
- Time management
- Multitasking
- Communication
- Customer service
- Teamwork and collaboration
- Team Player
- Critical thinking
Certification
- Food Safe (2023)
- CPR/First Aid (2023)
- WHMIS (2023)
- Health & Safety, (2023)
- Bill 168, (2023)
- AODA, (2023)
Timeline
Dietary Aide
Niagara Gardens Retirement Home
11.2025 - Current
PREP COOK
TGI Fridays Restaurant
10.2024 - Current
HOST
Benihana Restaurant
01.2023 - 03.2025
BAKER/CUSTOMER SERVICE
Tim Hortons
01.2018 - 12.2018
SALES ASSOCIATE/ KEY HOLDER
Danier
01.2017 - 01.2023
SALES ASSOCIATE/CASHIER
Urban Kids
01.2014 - 12.2017
CULINARY ARTS TRAINING PROGRAM -
Goodwill Niagara
HIGH SCHOOL DIPLOMA -
Westlane Secondary School