Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roshell Lobban

Toronto,ON

Summary

I am hardworking, focused and diligent with good people and problem-solving abilities. fluent in English and a hard-working candidate ready to contribute a solid effort as team member. Thorough and highly organized with excellent communication skills. Ready to take on challenges in any work place environment.

Overview

8
8
years of professional experience

Work History

Packer

Voyant Beauty
03.2021 - 08.2021
  • Pack complete products into boxes, place hand tags, sleeves or other promotional items moving on conveyor belt, clean labels and other products, perform any other duties directed by team leader.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated shrink wrap, banding and other wrapping machines.
  • Monitored packaging machinery to make needed adjustments.
  • Weighed packaged items to calculate total weight.

Package Handler

United parcel service
11.2019 - 12.2019
  • Unload trailers by placing all packages onto conveyor belt correctly, making sure labels are placed properly to be scanned, sorting packages.
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Monitored and tracked shipment progress to confirm on-time delivery.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.

Babysitter

Private Practice
01.2014 - 12.2016
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.
  • Provided safe transportation to and from school and extracurricular activities.
  • Helped children complete homework assignments and school projects.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged children to be understanding and patient with others.
  • Engaged with children on individual basis to build positive relationships.
  • Established and maintained safe play environment for children.
  • Monitored children's play activities to verify safety.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supervised children on playground to help develop physical and social skills.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Assisted with light housekeeping duties as well as running errands.
  • Promoted language development skills through reading and storytelling.
  • Provided developmentally appropriate activities for children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Identified warning signs of emotional and developmental problems in children.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Transported children to and from activities using personal or family vehicle.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Demonstrated empathy and kindness to display positive character traits.

Customer Service Representative

Canadian Tire
05.2015 - 05.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.

CUSTOMER SERVICE REPRESENTATIVE

Shoppers Drug Mart
08.2014 - 12.2014
  • Help customers find items, keep store clean , making sure fridge is stocked and shelves are stocked and items are faced properly.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

York Humber High School
York, ON

George Harvey

Skills

  • Communication skills
  • Team work
  • Problem solving
  • Time management
  • Customer service
  • Positive attitude
  • Crating Shipments
  • Package Processing Equipment
  • Production Logging
  • Quality Control Analysis
  • Judgment and Decision-Making
  • Time Management
  • Box Building
  • Word Processing
  • Quality Control
  • Update Logs
  • Conveyor Systems
  • Data Accuracy

Timeline

Packer

Voyant Beauty
03.2021 - 08.2021

Package Handler

United parcel service
11.2019 - 12.2019

Customer Service Representative

Canadian Tire
05.2015 - 05.2016

CUSTOMER SERVICE REPRESENTATIVE

Shoppers Drug Mart
08.2014 - 12.2014

Babysitter

Private Practice
01.2014 - 12.2016

York Humber High School

George Harvey

Similar Profiles

CREATE PROFILE
Roshell Lobban