Roshanpreet Kaur
Windsor,Ontario
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Mary Browns Chicken
Windsor, Ontario
02.2020 - Current
- Utilized point-of-sale systems for taking orders from customers.
- Maintained accurate records of sales transactions for end-of-day reports.
- Organized take-out orders for customers who requested them.
- Performed opening and closing duties as assigned by management.
- Operated dishwashing machines safely and efficiently.
- Monitored inventory levels of food items used during meal services.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Followed established cash handling procedures when collecting payment from customers.
- Assisted with unloading deliveries from suppliers into storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Delivered food orders promptly and accurately to guests tables.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Received food orders from individuals and explained offerings.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Education
GED -
Sheridan College Institute of Technology And Advanced Learning
Oakville, None04-2019
Skills
- Point-of-sale systems
- Inventory management
- Food safety regulations
- Staff training
- Sales reporting
- Customer service
- Time management
- Performance evaluation
- Supplier negotiation
- Team leadership
- Conflict resolution
- Financial management
- Operational efficiency
- Strategic planning
Certification
- First Aid Certification
- Food handler certification
Timeline
General Manager
Mary Browns Chicken
02.2020 - Current
GED -
Sheridan College Institute of Technology And Advanced Learning
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