Roshandip Singh
Moncton,NB
Summary
Skilled in both customer service and food safety, adept at fostering a positive and productive work environment. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
02.2024 - Current
- Improved employee satisfaction with regular feedback sessions and tailored coaching.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Analyzed and evaluated training effectiveness and program outcomes.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Buffet Cook
Tandoori Flame
11.2022 - 01.2024
- Performed routine equipment maintenance checks to ensure longevity of appliances while minimizing chances of breakdowns or malfunctions during service hours.
- Maintained open communication lines with front-of-house staff regarding special dietary requests or allergen concerns from guests.
- Addressed customer inquiries and concerns promptly, maintaining a high level of professionalism at all times.
- Increased efficiency in the kitchen by streamlining prep tasks and organizing workstations for optimal productivity.
- Played an integral role in achieving overall restaurant success by regularly meeting or exceeding performance metrics related of food quality, presentation, and timeliness of service delivery.
- Ensured proper food temperatures were maintained throughout service, preserving dish quality and preventing potential health hazards and Contributed innovative ideas for buffet layout and design to enhance guest experience.
- Actively contributed to creating a positive work atmosphere, fostering teamwork among fellow cooks and staff members.
- Demonstrated strong multitasking abilities by effectively managing multiple dishes simultaneously during peak hours.
Grill Cook
A&W
10.2021 - 11.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Education
Computer Systems Technician - IT
Loyalist College of Applied Arts And Technology
Toronto, ON04.2023
Skills
- Customer Service
- Employee Training
- Multitasking
- Team work and leadership
- Knife skills
- Cash Handling
- Team Leadership
- Workplace Safety
- Active Listening
- Food safety understanding
- Critical thinking
- Staff education and training
Languages
English
Full Professional
Timeline
Crew Trainer
McDonald's
02.2024 - Current
Buffet Cook
Tandoori Flame
11.2022 - 01.2024
Grill Cook
A&W
10.2021 - 11.2022
Computer Systems Technician - IT
Loyalist College of Applied Arts And Technology