Roshanak Baleshzar
Vaughan
Summary
Dynamic and results-oriented sales professional with extensive experience in managing high-volume retail environments and driving customer satisfaction. Proven ability to lead teams, implement innovative strategies, and deliver exceptional results in fast-paced settings. Expertise in customer relationship management, operational efficiency, and achieving revenue growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales and Marketing Specialist
Zarexir Industrial Supply Inc.
11.2022 - Current
- Successfully managed a high-volume retail environment, ensuring seamless daily operations and exceptional customer experiences
- Achieved a15% increase in monthly sales revenue through innovative marketing campaigns and targeted customer engagement strategies
- Trained and mentored a team of5 sales associates, enhancing their skills and boosting team productivity by20%
- Established strong relationships with key clients, leading to a30% increase in repeat business
- Collaborated with cross-functional teams to optimize inventory management, reducing product shortages by25%
Commerce Specialist
Sepahan Pouyesh Arya
10.2020 - 11.2022
- Increased overall sales by30% through effective market analysis and tailored promotional strategies
- Improved customer satisfaction scores by25% by implementing a new after-sales support system
- Spearheaded the development of an online sales platform, resulting in a significant rise in digital engagement
- Negotiated and closed contracts with key accounts, contributing to the company’s financial growth
Sales Manager
Hafez Print
06.2020 - 11.2020
- Oversaw a sales team in a high-pressure environment, consistently exceeding quarterly revenue targets by15%
- Implemented new sales tracking systems, increasing operational efficiency by20%
- Fostered collaboration between sales, production, and customer service teams to ensure seamless service delivery
Sales Expert
Ecco Pars
07.2017 - 09.2018
- Delivered exceptional customer service, leading to a20% increase in repeat clients
- Designed and executed innovative internet marketing strategies, boosting website traffic by40%
- Regularly analyzed sales data to identify growth opportunities and refine strategies
Intern (Sales Specialist)
Arta Exon
06.2016 - 06.2017
- Conducted market research to identify and capitalize on new sales opportunities
Intern (Business Plan Developer)
Matsa
07.2015 - 06.2016
- Developed and presented comprehensive business plans, directly supporting key decision-making processes
Education
Master’s - Business Marketing
Qazvin Azad University
09.2016
Bachelor’s - Business Management
Isfahan University
07.2011
Skills
- Managing High-Volume Retail Environments
- Customer Relationship Management (CRM)
- Team Leadership and Collaboration
- Strategic Sales and Marketing Techniques
- Revenue Growth and Performance Optimization
- Organizational and Time Management Skills
- Creative Problem-Solving and Multitasking
- Training and mentorship
- Adaptability And Flexibility
- Inventory Management
- Data analysis and research
- Proficiency with Technology
Certification
- MBA Certificate (April2010)
- SPSS Software Certificate (August2015)
Accomplishments
- Achieved15% revenue growth within the first six months at Zarexir Industrial Supply Inc.
- Played a key role in increasing customer retention by25% through tailored after-sales services.
- Presented innovative strategies at the International Conference on Management, Accounting, and Knowledge-Based Economy (September2017).
- Contributed to strategic discussions at the Knowledge-Based Company Conference (August2020).
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Sales and Marketing Specialist
Zarexir Industrial Supply Inc.
11.2022 - Current
Commerce Specialist
Sepahan Pouyesh Arya
10.2020 - 11.2022
Sales Manager
Hafez Print
06.2020 - 11.2020
Sales Expert
Ecco Pars
07.2017 - 09.2018
Intern (Sales Specialist)
Arta Exon
06.2016 - 06.2017
Intern (Business Plan Developer)
Matsa
07.2015 - 06.2016
Bachelor’s - Business Management
Isfahan University
Master’s - Business Marketing
Qazvin Azad University
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