Rosha Shirazaki
Calgary,AB
Summary
Strengths encompass strong leadership skills, problem-solving abilities, along with effective communication and motivational techniques. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Starbelly Group
Calgary, Alberta
02.2022 - Current
- Conferred with management and subordinates to resolve problems or complaints.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Server/Bartender
Starbelly Group
Calgary, Alberta
02.2022 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
- Building guest connections.
Education
BBA - Human Resources Management
Mount Royal University
Calgary, None06-2026
Skills
- Sales strategies
- Motivation techniques
- Employee training
- Operations management
- Policy enforcement
- Team motivation
Accomplishments
- Presented a potion of a management theory class and contributed to my colleges learning
- Deans Honor Roll
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
Certification
- Pro Serve January 2022- January 2027
Registration number: 202201150032 - Class 5 drivers license
March 2020 - present
References
References available upon request.
Timeline
Shift Lead Manager
Starbelly Group
02.2022 - Current
Server/Bartender
Starbelly Group
02.2022 - Current
BBA - Human Resources Management
Mount Royal University
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