Rosette Tshiago
Hamilton,ON
Summary
Dedicated caregiver with extensive experience at Recreational Respite, excelling in personal care and patient monitoring. Proven ability to foster strong client relationships while ensuring safety and well-being. Skilled in health documentation and committed to enhancing clients' quality of life through compassionate support and engaging activities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver/ Respite Support Worker
Recreational Respite
Hamilton, Canada
07.2019 - Current
- Assisted seniors with personal, and facilitated activities for their physical and mental wellness.
- Oriented seniors with brain injuries and dementia, ensuring safety at home and in the community.
- Relayed all changes in resident behaviour to the Nurse In Charge and/or immediate supervisor.
- Provided compassionate care to clients in home and community settings.
- Developed and maintained positive relationships with clients and families.
- Supported clients in engaging with social and recreational activities.
- Monitored client behavior and health status, reporting any changes promptly.
Continuing Care Assistant
Harbourview Haven
Lunenberg, Canada
03.2024 - 01.2025
- Worked within a team of highly skilled professionals who provided exceptional medical and compassionate care.
- Assisted residents with hygiene and daily living activities, such as bathing, dressing, oral care, skin care and meals.
- Performed delegated nursing acts according to company policy and scope of practice.
- Communicated and reported relevant information regarding resident care to Supervisor.
- Assisted residents with daily living activities and personal care tasks.
Children Mentor
Boys and Girls Club
Toronto, Canada
10.2022 - 10.2023
- Maintains classroom equipment, work area and students' files/records.
- Monitors individual and/or groups of students in a variety of settings, such as classroom, playground and library, etc.
- Enforces Boys and Girls policies regarding student behaviour and participation.
- Promotes good habits and routine to maintain structure in the classroom, encouraging student development.
Receptionist
Advent Health Care Corporation: Valleyview Residence
Toronto, Canada
04.2020 - 09.2022
- Kept accurate records of staff and residents' documents.
- Assisted with different administrative, such as food programs, updating Excel spreadsheets, and hiring.
- Helped with the distribution of safety personal protective equipment (PPE) to staff and visitors.
- Addressed questions, problems, and requests regarding admission to prospective clients.
Bilingual Hotel Front Desk Agent/Breakfast Server
Comfort Inn
Guelph, Canada
01.2016 - 01.2018
- Handled guest check-ins and check-outs, offering services in both French and English.
- Answered customers inquiries about services and Hotel promotions.
- Created reservations, maintained customer files, entered and updated information into the Choice Advantage Property Management System.
Education
Diploma in Child And Youth Care -
Humber Institute of Technology And Advanced Learning
Toronto, ON01.2023
Skills
- Personal care
- Patient monitoring
- Health documentation
- Safety awareness
- Client relationship management
Certification
- Naloxone Training Certificate
- First-Aid & CPR Certificate
- Worker Health and Safety Awareness Certificate
- High Five
- Police Vulnerable Sector
Timeline
Continuing Care Assistant
Harbourview Haven
03.2024 - 01.2025
Children Mentor
Boys and Girls Club
10.2022 - 10.2023
Receptionist
Advent Health Care Corporation: Valleyview Residence
04.2020 - 09.2022
Caregiver/ Respite Support Worker
Recreational Respite
07.2019 - Current
Bilingual Hotel Front Desk Agent/Breakfast Server
Comfort Inn
01.2016 - 01.2018
Diploma in Child And Youth Care -
Humber Institute of Technology And Advanced Learning
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