Rosepreet Kaur
Montreal,QC
Summary
Resourceful Business Management professional with practical experience in operations management and strategic business planning. Demonstrates proficiency in financial analysis, market research, and process optimization. Adept at developing and executing marketing strategies, managing client relationships, and utilizing data to drive business decisions. Strong background in project management and business intelligence, with a focus on enhancing organizational efficiency and effectiveness.
Overview
2
2
years of professional experience
Work History
Customer Service Intern
National Transport
01.2025 - 01.2025
- Assisted customers with inquiries and provided excellent service to enhance customer experience.
- Handled administrative tasks, improving efficiency in customer interactions.
- Gained hands-on experience in customer relationship management and service optimization.
Operation Manager
Score Game
08.2022 - 12.2022
- Organized and managed class schedules for students, instructors, and exam sessions, ensuring optimal utilization of resources and smooth operation of daily activities.
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating with potential hires for instructor positions.
- Assisted with day-to-day operations, including maintaining records, processing payments, and preparing reports on course attendance and feedback.
Education
Diploma - Business Management
Lasalle College
Montreal, QC05-2025
Skills
- Customer focus
- Complaint handling
- Operational efficiency
- Logistics management
- Problem-solving
- Teamwork and collaboration
- Decision-making
- Project management
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Timeline
Customer Service Intern
National Transport
01.2025 - 01.2025
Operation Manager
Score Game
08.2022 - 12.2022
Diploma - Business Management
Lasalle College
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