Rosepreet Kaur

• Led team of customer service representatives to enhance service delivery and client satisfaction.
• Analyzed customer feedback to identify areas for improvement, driving process enhancements.
• Resolved customer service issues using company processes and policies and provided updates to customers.

• Supported classroom activities, fostering a safe and engaging learning environment for young children.
• Assisted in implementing age-appropriate educational programs, enhancing children's cognitive and social skills.
• Collaborated with lead educators to develop individualized lesson plans tailored to each child's needs.
• Monitored student progress and behaviour, providing constructive feedback to promote positive development.

• Cutting, processing and packaging fish products according to specifications.
• Checking products and packaging for defects and to ensure conformance to company standards.
• Performing corrective adjustments as required.

Hired employees and initiated new hire paperwork

process.

• Create and publish job ads in various job application portals
• Collaborate with hiring managers to set qualification criteria for future employees
• Screen resumes and job applications.

• Accept, process, and complete orders very quickly
• Confirm food items quality
• Pack orders and complete the daily target efficiently
• Drive customer satisfaction by successfully completing all returns within time frame from receipt in fulfillment department.

• Advise job applicants on employment requirements and on terms and conditions of employment

• Assist with recruiting and hiring of candidates

• Notify applicants of results of selection process and prepare job offers

• Advise managers and employees on staffing policies and procedures

• Organize and administer staff consultation and grievance procedures

• Manage and made company websites on Wordpress Platform
• Improve SEO of company main website
• Design T-shirts logos by using photoshop.

• Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assisted customers with account management, ensuring accurate information and timely updates.
• Educated clients on banking products and services, enhancing customer knowledge and satisfaction.

• Assisted lead teacher in implementing lesson plans and classroom activities.
• Facilitated communication between teachers, parents, and students to promote a collaborative learning environment.
• Monitored student progress, providing feedback and support to enhance academic performance.