Summary
Work History
Education
Skills
Languages
AVAILABILITY
Timeline
Generic

Rosepreet Kaur

oshawa,Ontario

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Representative,sales,taking Order

Resturant
09.2024 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Dual Post Graduate Certificate - Human Resource Managment And Marketing

Trent University
Oshawa, ON
12-2025

Skills

    Executes routine tasks (eg service requests, transactions, queries, etc) within relevant service level agreements

  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits
  • Projects a professional presence
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists
  • Passionate commitment to helping customers
  • A focus on delivering a personal experience to customers
  • knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs
  • Strong interpersonal skills, including the ability to build rapport and connections with customers
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges
  • Basic knowledge learned on the job
  • Verbal & written communication skills

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

AVAILABILITY

MONDAY- N/A

TUESDAY-FULL DAY

WEDNESDAY- TILL 4 PM

THUSDAY-FULL DAY

FRIDAY-AFTER 11 AM

SATURDAY-FULL DAY

SUNDAY-FULL DAY

Timeline

Customer Service Representative,sales,taking Order

Resturant
09.2024 - Current

Dual Post Graduate Certificate - Human Resource Managment And Marketing

Trent University

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Rosepreet Kaur