Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rose Nazareth Claudio

North Vancouver,BC

Summary

Dedicated and compassionate, with an extensive experience and proven track record in providing exceptional service, personal care and companionship. Driven to prioritize individual needs with attention to important details. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Live-In Caregiver

Bertha Patkau
11.2020 - 05.2024
  • Provided compassionate and patient-focused care to enhanced quality of life and cultivate well-being.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Maintained a clean, safe living environment for client by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of client by preparing healthy meals according to dietary restrictions or preferences.
  • Transported client to medical appointments or social engagements as needed while prioritizing safety during travel.
  • Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Established trust with client and her family through effective communication, empathy, and professionalism.
  • Collaborated with healthcare professionals to develop individualized care plan tailored to client's unique needs.

Small Business Owner

Ultra Green Coffee Canada
09.2021 - 12.2023
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.

Part Time Caregiver

John Aubry
06.2020 - 11.2022
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted client with activities of daily living, promoting independence and quality of life.
  • Assisted with bathing, dressing guidance, grooming, and oral hygiene care, meal preparation, and medication reminders.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Built strong relationship with client to deliver emotional support and companionship.
  • Monitored client's overall health and well-being and noted significant changes.

Barista/Server

Fairmont Pacific Rim
04.2017 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Live-In Caregiver

Sotero R. Lagman Sr.
09.2014 - 03.2017
  • Maintained a clean, safe living environment for client by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of client by preparing healthy meals according to dietary restrictions or preferences.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Transported client to medical appointments or social engagements as needed while prioritizing safety during travel.
  • Implemented strategies for fall prevention in the home environment to minimize injury risk for elderly or disabled clients.
  • Identified potential hazards within the home environment, making necessary adjustments to ensure client safety and comfort.

Live-In Nanny

Kristine P. Dumlao
09.2012 - 03.2014
  • Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
  • Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
  • Assisted parents in managing schedules and appointments, ensuring smooth family operations.
  • Ensured children's safety and well-being with thorough supervision during indoor and outdoor playtime.
  • Collaborated with parents on setting goals for children's growth, tracking progress regularly through open communication channels.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Addressed any concerns regarding childcare directly with parents to maintain transparency in decision-making processes about the child's welfare.

Salesperson /Store Cashier

Watson's Personal Care Store / Pharmacy
06.2012 - 09.2012
  • Worked to build relationships with customers and built potential for additional sales.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Biology 12 For Health Sciences

Stenberg College
Surrey, BC
05.2021

Mathematics 11 For Health Professionals

Stenberg College
Surrey
05.2021

English As A Second Language Pathways

Vancouver Community College
Vancouver, BC
03.2019

6 Months Caregiving Program

Asian College of Science And Technology
Pampanga, Philippines
04.2013

Associate of Science - Nursing Assistant

Asian College of Science And Technology
Pampanga, Philippines
04.2012

Skills

  • Strong Work Ethic
  • Exceptional Customer Service
  • Adaptable and Flexible
  • Teamwork and Collaboration
  • Works under pressure
  • Attention to Detail
  • Responsible and Trustworthy
  • Caring Companionship
  • Childcare Experience
  • Personal Care Aide (PCA)
  • Dementia Care

Languages

English
Tagalog

Timeline

Small Business Owner

Ultra Green Coffee Canada
09.2021 - 12.2023

Live-In Caregiver

Bertha Patkau
11.2020 - 05.2024

Part Time Caregiver

John Aubry
06.2020 - 11.2022

Barista/Server

Fairmont Pacific Rim
04.2017 - 08.2020

Live-In Caregiver

Sotero R. Lagman Sr.
09.2014 - 03.2017

Live-In Nanny

Kristine P. Dumlao
09.2012 - 03.2014

Salesperson /Store Cashier

Watson's Personal Care Store / Pharmacy
06.2012 - 09.2012

Biology 12 For Health Sciences

Stenberg College

Mathematics 11 For Health Professionals

Stenberg College

English As A Second Language Pathways

Vancouver Community College

6 Months Caregiving Program

Asian College of Science And Technology

Associate of Science - Nursing Assistant

Asian College of Science And Technology

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Rose Nazareth Claudio