Rosemary Wangari
Calgary,AB
Summary
Knowledgeable and organized individual with proven success in creating and managing client relationships, identifying and assessing customer needs and developing customized insurance plans. Hardworking professional with experience in sales and customer service. Excellent communicator with strong interpersonal and problem-solving skills. Proven ability to build relationships with customers, identify needs and provide comprehensive insurance coverage. Efficient professional with several years of experience and proven knowledge of customer needs assessment, customer retention, and direct mail marketing. Aiming to leverage my abilities to successfully fill the dministrative assistant role on your team.
Overview
7
7
years of professional experience
Work History
INSURANCE SALES AGENT
Kibston Insurance Agency
01.2017 - 04.2023
- Utilized effective communication skills to build trust with potential clients and close deals
- Prepared quotes and proposals based on clients' requirements and needs
- Processed payments from customers in accordance with established payment methods
- Delivered client-focused solutions to create long-lasting relationships
- Responded promptly to customer inquiries regarding product availability or pricing
- Built relationships with potential clients to increase sales
- Developed and implemented successful sales strategies to increase customer base
- Resolved conflicts between customers and the company through effective problem-solving techniques
- Analyzed customer needs and provided tailored insurance solutions to meet their requirements
- Identified opportunities for upselling additional products or services based on customer needs.
Deli Clerk
Real Canadian Superstore
01.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
CERTIFICATE OF PROFICIENCY -
College Of Insurance
10.2017
COMPLETED COURSEWORK TOWARDS DIPLOMA IN PURCHASING AND SUPPLIES IN BUSINESS -
Mount Kenya University
07.2016
Skills
- Account Management
- Operational Efficiency
- Product Knowledge
- Professional Relationships
- Customer Service
- Marketing Strategy Development
Languages
English
Elementary
Timeline
Deli Clerk
Real Canadian Superstore
01.2024 - Current
INSURANCE SALES AGENT
Kibston Insurance Agency
01.2017 - 04.2023
CERTIFICATE OF PROFICIENCY -
College Of Insurance
COMPLETED COURSEWORK TOWARDS DIPLOMA IN PURCHASING AND SUPPLIES IN BUSINESS -
Mount Kenya University
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