Rosemary Munoz
Santa Ana
Summary
Results-oriented professional with strong sales expertise and cash handling acumen. Committed to maintaining store appearance and inventory levels while delivering exceptional customer service to drive sales and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Big Canyon Country Club
10.2024 - Current
- Assisted customers in product selection and provided exceptional service to enhance overall experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory levels through regular stock checks and organized displays to maximize visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Sales Associate
Main Place Mall
07.2021 - 10.2024
- Trained new staff on operational procedures and customer service standards, promoting a cohesive work environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CA05-2026
Associate of Arts - Communications
Orange Coast College
Costa Mesa, CA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash register operation
- Sales expertise
- Brand promotion
Timeline
Sales Associate
Big Canyon Country Club
10.2024 - Current
Sales Associate
Main Place Mall
07.2021 - 10.2024
Bachelor of Arts - Communications
California State University, Fullerton
Associate of Arts - Communications
Orange Coast College