Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rose Mary Jose

Truro

Summary

Organized and detail-oriented healthcare administrative professional with expertise in scheduling, patient communication, and records management. Proficient in Microsoft Office Suite and CellTrak, with a proven ability to coordinate services and support teams in fast-paced, confidential environments. Recognized for professionalism, efficiency, and strong collaboration skill

Overview

9
9
years of professional experience
1
1
Certification

Work History

Client Service Associate

Victorian Order of Nurses (VON)
09.2023 - Current
  • Coordinated schedules and services to meet client needs, ensuring continuity of care.
  • Communicated promptly with healthcare providers, patients, and staff to resolve scheduling and service issues.
  • Monitored CellTrak portal for safe, timely service delivery.
  • Managed documentation in Procura scheduling software while maintaining confidentiality.
  • Participated in risk management and quality assurance activities.

Food Service Worker

Cove Retirement Living
11.2022 - 09.2023
  • Delivered meals to residents, adhering to dietary restrictions and allergy requirements.
  • Maintained accurate inventory, ordered and stocked supplies for kitchen operations.
  • Ensured compliance with sanitation and infection control standards in food service areas.

Breakfast Attendant

Comfort Inn
05.2022 - 12.2022
  • Prepared and stocked breakfast service area, ensuring cleanliness and hygiene.
  • Maintained supply levels and organized storage.
  • Provided friendly, attentive service to guests.

Medical Officer

National Health Mission
12.2019 - 05.2019
  • Managed patient care, including assessment, treatment, and referral.
  • Applied infection control measures in clinical settings.
  • Supported patient well-being through direct and indirect care.

Medical Officer

Sreedhareeyam Ayurvedic Eye Hospital & Research Institute
05.2016 - 10.2019
  • Maintained medical supplies and patient records in both paper and electronic systems.
  • Conducted internal quality audits to ensure compliance with healthcare standards.
  • Trained staff on updated infection prevention and safety protocols.

Education

Post-Baccalaureate Diploma - Health Care Management

Cape Breton University
Sydney, NS
05.2024

Bachelor of Ayurvedic Medicine and Surgery - undefined

Rajiv Gandhi University of Health Sciences
06.2016

Skills

  • Scheduling & Calendar Management (CellTrak, Microsoft Outlook)
  • Records Management & Confidential Documentation
  • Patient & Stakeholder Communication (In-person, Telephone, Email)
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Time Management & Prioritization in Fast-Paced Environments
  • Team Collaboration & Interdepartmental Support
  • Attention to Detail & Accuracy
  • Professionalism & Customer Service Excellence
  • Stocking and Supply Management
  • Patient Support and Care Assistance

Languages

Malayalam
English
Hindi

Certification

  • WHMIS (Current)
  • Food Safety & Sanitation (Canada)

Timeline

Client Service Associate

Victorian Order of Nurses (VON)
09.2023 - Current

Food Service Worker

Cove Retirement Living
11.2022 - 09.2023

Breakfast Attendant

Comfort Inn
05.2022 - 12.2022

Medical Officer

National Health Mission
12.2019 - 05.2019

Medical Officer

Sreedhareeyam Ayurvedic Eye Hospital & Research Institute
05.2016 - 10.2019

Bachelor of Ayurvedic Medicine and Surgery - undefined

Rajiv Gandhi University of Health Sciences

Post-Baccalaureate Diploma - Health Care Management

Cape Breton University

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Rose Mary Jose