Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosemary Fortune

Toronto,ON

Summary

Proactive and customer-focused, excelled at Metro Grocery Store by enhancing shopping experiences and boosting sales through innovative display setups. Demonstrated expertise in food safety and stock rotation, alongside a commendable work ethic and positive attitude. Skillfully trained new employees, ensuring compliance with safety procedures and contributing to a clean, organized environment. Knowledgeable in cleaning with solid background in produce management and customer service. Consistently ensured high-quality presentation and freshness of products while maintaining compliance with food safety standards. Demonstrated expertise in inventory management and teamwork to achieve store objectives. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

21
21
years of professional experience

Work History

Full Time Produce Clerk

Metro Grocery Store
12.2003 - Current
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Prioritized helping customers over completing other routine tasks in store.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.

Cleaning Assistant

Domingo Cleaning Company
04.2019 - 09.2022
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Removed trash, debris and other waste materials from premises.

Education

High School Diploma -

Martin Foundation HighSchool
Common Wealth Of Dominica
06-1987

Skills

  • Customer Service
  • Strong Work Ethic
  • Positive Attitude
  • Stock Rotation
  • Cleaning and sanitation
  • Shelf Stocking
  • Packaging and Labeling
  • Food Preparation
  • Product pricing
  • Display Setup
  • Flexible Schedule
  • Price Checking
  • Product Stocking and Storage
  • Safety Procedures Compliance
  • Cleaning procedures

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Cleaning Assistant

Domingo Cleaning Company
04.2019 - 09.2022

Full Time Produce Clerk

Metro Grocery Store
12.2003 - Current

High School Diploma -

Martin Foundation HighSchool

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Rosemary Fortune