Rosemary Fortune
Toronto,ON
Summary
Proactive and customer-focused, excelled at Metro Grocery Store by enhancing shopping experiences and boosting sales through innovative display setups. Demonstrated expertise in food safety and stock rotation, alongside a commendable work ethic and positive attitude. Skillfully trained new employees, ensuring compliance with safety procedures and contributing to a clean, organized environment. Knowledgeable in cleaning with solid background in produce management and customer service. Consistently ensured high-quality presentation and freshness of products while maintaining compliance with food safety standards. Demonstrated expertise in inventory management and teamwork to achieve store objectives. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
21
21
years of professional experience
Work History
Full Time Produce Clerk
Metro Grocery Store
12.2003 - Current
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Pleasantly greeted customers and provided prompt and courteous service.
- Prioritized helping customers over completing other routine tasks in store.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Kept tidy and organized area to comply with cleanliness standards.
- Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
Cleaning Assistant
Domingo Cleaning Company
04.2019 - 09.2022
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Organized and used industrial cleaning products following strict safety procedures.
- Removed trash, debris and other waste materials from premises.
Education
High School Diploma -
Martin Foundation HighSchool
Common Wealth Of Dominica06-1987
Skills
- Customer Service
- Strong Work Ethic
- Positive Attitude
- Stock Rotation
- Cleaning and sanitation
- Shelf Stocking
- Packaging and Labeling
- Food Preparation
- Product pricing
- Display Setup
- Flexible Schedule
- Price Checking
- Product Stocking and Storage
- Safety Procedures Compliance
- Cleaning procedures
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cleaning Assistant
Domingo Cleaning Company
04.2019 - 09.2022
Full Time Produce Clerk
Metro Grocery Store
12.2003 - Current
High School Diploma -
Martin Foundation HighSchool