Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant

Rosemary F. Manso M.A.

BC

Summary

Talented professional and team player dedicated to the success of the organization. Bringing 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

16
16
years of professional experience

Work History

ESL Instructor

TLG Language Gallery
Vancouver , BC
2022.09 - Current
  • Taught University Pathway Program level 4 to international students entering Canadian Universities.
  • Instructed adult students in targeted skills such as; presentation skills, writing, speaking and reading skills.
  • Developed activities and integrated Agora software and Zoom technology to diversify instruction.
  • Used excel spreadsheet software to maintain accurate and complete records of student progress and growth.
  • Designed weekly programs emphasizing critical thinking, academic writing, vocabulary, pronunciation and reading comprehension.
  • Administered and graded Cambridge IELTS practice tests and assignments to evaluate student progress.
  • Emphasized critical thinking through small group discussions and assessments.

Children's Program Coordinator

Sprott Shaw College
Vancouver , BC
2022.05 - 2022.07
  • Developed and maintained lesson plans and documentation resulting in organized classes, clear student objectives and 100% of students graduating.
  • Employed can-do attitude, taking on tasks required to support team and get things done.
  • Communicated respectfully with parents and agents from diverse backgrounds.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve measurable objectives leading to 65% more enrolment.
  • Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
  • Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.

Submissions Officer

VFS Global
Vancouver , BC
2021.08 - 2021.09
  • Worked directly with high-value customers and diplomats to assist with completion of visa applications, processing and verification of document.
  • Assisted with time sensitive visa applicants, including Priority visa.
  • Ensured all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
  • Took Biometrics of all applicants including fingerprints and facial pictures.
  • Processed applications into customized VFS software.
  • Answered applicants questions in person.
  • Tracking of passports from Embassy/Consulates and kept applicants informed of application status.
  • Handled credit/debit bank related transactions and ensured 100% accuracy of timely data entry into SO system.
  • Maintained compliance to strict standard operating procedures, manuals etc. without deviation in process.
  • Created UPS and FEDEX shipping labels to send out for courier before end of day.
  • Educated applicants about available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
  • Dispatched of some applications for delivery to Embassy/Consulates Offices.
  • Scanned passports and permanent resident cards to upload and send to Consulates.

Associate Teacher

Mulgrave School
North Vancouver , BC
2019.01 - 2021.02
  • Work 50 hours per week.
  • Educated grade 1 & 2 students in foundational concepts such as; shapes, language arts, number literacy and letters within the PYP and BC curriculum framework.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors using Kelso's Choices.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Supported Lead Teacher by mentoring on classroom management, lesson planning and activity organization.
  • Kept students on-task with proactive behavior modification and positive ATL skills reinforcement strategies.
  • Used inquiry-based strategies for instruction and immersion to help students engage in classes.
  • Helped lead teacher set up and manage classroom and outdoor activities.
  • Built and maintained productive relationships between students, teachers and parents.
  • Supervised differentiated learning groups of students in classroom stations including Daily 5, CAFE, Writers Workshop.
  • Directed afterschool care each week to provide students with interesting opportunities while maintaining student discipline.
  • Met with administrators and department team members to work on CPT curriculum planning and assessment methods.
  • Devised and implemented strategies and lessons to create and maintain cohesive school community within virtual classroom setting using digital tools such as SeeSaw, Raz Kids, Epic, and Dreambox.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on PYP curriculum.

Middle School Teacher

Ansan Jung Hakgyo
Yeosu , Korea
2016.03 - 2018.04
  • Worked 40 hours per week.
  • Wrote scholastics reading list for students, catering choices to modern student interests and class types.
  • Explored and implemented innovative use of technology in language education.
  • Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
  • Planned dynamic lessons on Reading, Listening and Conversation skills to increase student comprehension of books and literary concepts.
  • Read and graded over 80 weekly writing assignments based on Craig and Yaros Middle School English and state-designed curriculum.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Evaluated and improved student reading comprehension through personalized instruction.
  • Taught students how to express ideas in detail.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Led interesting and diverse group activities to engage students in course material.
  • Served as languages department member and attended weekly meetings to develop and update course curricula.

English Teacher

International Language Academy of Canada (ILAC)
Vancouver , BC
2014.07 - 2016.01
  • Worked 40 hours per week.
  • Educated students ages 11-13 in basics of English grammar and conversational speaking.
  • Created new lesson plans based on course objectives.
  • Provided academic advisement and educational guidance for adult learners using constructive feedback, in-person facilitation.
  • Prepared and implemented lesson plans covering required course topics.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Challenged and engaged students through in-depth lectures, debates and discussions and literary subjects.
  • Prepared students for Cambridge FCE, PET, KET and IELTS standardized testing, resulting in students entering University and Colleges in BC.
  • Completed in-service and additional training to maintain professional growth.

English Teacher

Learnship Interactive (Online Language School)
Vancouver , BC
2013.10 - 2014.08
  • Planned coursework to introduce students to English Business Courses online using Learnship Internet Platform.
  • Established appropriate deadlines and provided complete instructions for reading assignment and homework.
  • Used pre-written A1 to C2 level courses based on The Common European Framework to teach students English via remote video conferencing.
  • Adapted lessons for international clientele from Bayer, AG, Bosch, LG Electronics, Panasonic and The Ministry of Economics France.

Kindergarten Teacher

International Pre-School/Kindergarten Seeheim
Darmstadt , Germany
2012.08 - 2013.08
  • Worked 40 hours per week.
  • Assessed comprehensive student growth including academic, social and personal skills.
  • Introduced read-aloud literature to stimulate imagination and build comprehension and vocabulary.
  • Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature and handwriting.
  • Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development.
  • Cultivated language skills through use of traditional poems, nursery rhymes and riddles to help students develop comprehension, vocabulary and love of language.
  • Pioneered multi-age kindergarten and first-grade class to build early literacy and math skills and promote independent reading.
  • Integrated outdoor education into lesson plans.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.

Support Service Assistant

Canadian Diabetes Association
London , Ontario
2007.10 - 2008.12
  • Educated public on available services and processes to engage in CDA program.
  • Conducted presentations on diabetes for schools, law firms and community centers in Northern Ontario.
  • Spoke with education and not-for-profit groups to expand community engagement and diabetes program outreach.
  • Became point of contact for all information and source for Healthy Workplace Wellness Program.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
  • Collaborated and planned Regional Annual Meetings with First Nations and Metis Community of Northern Ontario to engage in discussions about health and wellness in their communities.
  • Resolved funding problems, improved operations by 50% and provided exceptional client support.

Community Engagement Coordinator

Hands On Atlanta - Americorps
Atlanta , Georgia
2007.05 - 2007.09
  • Researched, developed and planned projects for Community Leadership Institute.
  • Identified course topics that addressed specific needs and interest of under-served groups such as women, children, senior citizens and low-income families.
  • Connected courses and volunteer opportunities with local agencies in order to strengthen service learning curricula.
  • Assisted in Service Juris, Americorps and Summer Youth Camps.
  • Educated potential participants on available services and processes to engage in various outreach programs.
  • Developed team communications and information for community outreach meetings.

Education

Certificate - Women's Entrepreneurship

Cornell University
Online Learning
08.2023

Accreditation - BC Teachers Certification (Letter of Permission)

BCEID
Vancouver, BC
08.2020

Diploma - Teaching English To Speakers of Other Languages (TESOL)

International Language Academy of Canada (ILAC)
Vancouver, BC
06.2014

Master of Arts - Teaching Foreign Languages

Padagogische Hochshule (Teachers College)
Germany
07.2013

Bachelor of Arts - Health & Society

York University
Toronto, ON
10.2006

Skills

  • Project planning and development
  • New Business Development
  • Event Planning
  • Vendor and contract negotiations
  • Fundraising
  • Marketing and media relations
  • Student-centered learning
  • Progress Reporting
  • Lesson Planning
  • Student Evaluation
  • Language Assessment for ESL
  • ESL- English as Second Language
  • Social-Emotional Learning training
  • Standardized Testing
  • Curriculum Development
  • Fluent in German, French

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing in life is to be feared. It is only to be understood.
Marie Curie

Timeline

ESL Instructor

TLG Language Gallery
2022.09 - Current

Children's Program Coordinator

Sprott Shaw College
2022.05 - 2022.07

Submissions Officer

VFS Global
2021.08 - 2021.09

Associate Teacher

Mulgrave School
2019.01 - 2021.02

Middle School Teacher

Ansan Jung Hakgyo
2016.03 - 2018.04

English Teacher

International Language Academy of Canada (ILAC)
2014.07 - 2016.01

English Teacher

Learnship Interactive (Online Language School)
2013.10 - 2014.08

Kindergarten Teacher

International Pre-School/Kindergarten Seeheim
2012.08 - 2013.08

Support Service Assistant

Canadian Diabetes Association
2007.10 - 2008.12

Community Engagement Coordinator

Hands On Atlanta - Americorps
2007.05 - 2007.09

Certificate - Women's Entrepreneurship

Cornell University

Accreditation - BC Teachers Certification (Letter of Permission)

BCEID

Diploma - Teaching English To Speakers of Other Languages (TESOL)

International Language Academy of Canada (ILAC)

Master of Arts - Teaching Foreign Languages

Padagogische Hochshule (Teachers College)

Bachelor of Arts - Health & Society

York University
Rosemary F. Manso M.A.