Rosemarie Toves

Worked in the call center. Answered phone calls and helped patients with phone inquiries and scheduling.

• General office administration: check in/check out, scheduling, answer phone calls, emails and messages
• Scan paperwork and process mail
• Assist with managing study club events
• Provided detailed correspondence to patients and insurance
• Accounts receivable, financial statements, patient billing, process payments, post insurance payments, and prepare deposits
• Send and adjust insurance claims
• Review aging report and insurance aging report

• Teller duties; deposits, withdrawals, wires, balance cash drawer
• Helped with balancing the ATM & Vault
• Branch reports and assigned projects
• Created staff schedules and calendars

• Helped customers with financial transactions
• Ordered branch cash and put together outgoing branch deposits
• Managed Vault and Vault cash
• Created wires