Rosemarie Racco
Woodbridge,ON
Summary
Detail-oriented Administrative Assistant and Receptionist with experience in schedule management, handling billing, and supporting daily office operations. Strong organizational and multitasking skills with the ability to work efficiently in fast-paced environments. Educated in health, nutrition, and wellness, with experience in the beauty industry and a keen eye for aesthetics. Brings a background in retail and customer service, offering excellent communication skills and a focus on creating positive client experiences.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Empire Beauty
Vaughan, Ontario
01.2021 - Current
- Processed invoices, tracked orders, and handled billing for wholesale and retail clients.
- Maintained accurate inventory records and assisted with stock management and product organization.
- Coordinated with vendors and suppliers to ensure timely product delivery and restocking.
Medical Administrative Assistant
Lody Health Klinik
Vaughan, Ontario
09.2024 - 06.2025
- Coordinated patient appointments and managed clinic calendar to optimize scheduling.
- Maintained electronic health records, ensuring accuracy and confidentiality of patient information.
- Updated patient accounts and information daily to reflect current data and enhance patient care.
- Scheduled radiology exams for patients.
- Retrieved lab results from outside laboratories and entered them into EHR systems.
- Organized clinic files and ensured proper documentation protocols were followed.
- Maintained a filing system for patient records and physician orders.
- Reached out to patients day before scheduled appointments to confirm times and instructions.
- Supported office operations by ordering supplies and maintaining inventory levels.
Administrative Receptionist
Massage Addict
Vaughan, Ontario
09.2023 - 02.2024
- Greeted and checked in clients, providing a welcoming and professional front desk experience.
- Managed client inquiries in person, by phone, and via email, ensuring prompt resolution of issues.
- Processed payments, issued receipts, and balanced daily transactions.
- Executed general administrative duties including filing, data entry, and office coordination to maintain operational efficiency.
- Streamlined attendance tracking systems to effectively monitor client engagement and membership status.
- Ensured accurate and timely processing of monthly membership billing transactions.
Seasonal Worker
Sephora
Newmarket, Ontario
10.2022 - 01.2023
- Educated customers on product features and application techniques to enhance their purchasing decisions.
- Processed customer payments efficiently using cash register to ensure smooth transactions.
- Restocked checkout supplies to maintain optimal inventory levels for customer convenience.
Front End Retail Cashier/Retail Sales Associate
Linen Chest
Newmarket, Ontario
11.2019 - 11.2020
- Executed cash register operations, ensuring accurate cash handling and balanced drawers to maintain financial integrity.
- Processed returns and exchanges efficiently, ensuring compliance with store policies to enhance customer satisfaction.
- Guided customers in locating items throughout the store, contributing to a positive shopping experience.
- Created visually appealing shelves and displays to attract customers and enhance store organization.
Cashier Store Associate
Natures Emporium
Vaughan, Ontario
07.2017 - 05.2019
- Restocked shelves and organized products to maintain optimal inventory levels.
- Processed customer transactions with attention to detail, ensuring accuracy and customer satisfaction.
- Processed customer transactions efficiently at a natural food market.
- Maintained accurate cash drawer and balanced daily sales.
- Provided exceptional customer service in a fast-paced environment.
Education
High School Diploma -
St. Elizabeth's Catholic High School
Thornhill, ON06-2017
Associate of Arts - Clinical Psychology
York University
TorontoSome College (No Degree) - Naturopathy
Alternative Medicine College of Canada Online
Montreal, QCCertificate - Reformer Pilates Teacher Training
Peonyx
Woodbridge, ON03-2025
Certificate - Yin Yoga Teacher Training
Bodysphere
Online08-2025
Skills
- Administrative support
- Appointment scheduling
- Patient scheduling
- Electronic health records
- Data entry
- Inventory management
- Customer service
- Client communication
- Multitask management
- Meticulous attention to detail
Timeline
Medical Administrative Assistant
Lody Health Klinik
09.2024 - 06.2025
Administrative Receptionist
Massage Addict
09.2023 - 02.2024
Seasonal Worker
Sephora
10.2022 - 01.2023
Administrative Assistant
Empire Beauty
01.2021 - Current
Front End Retail Cashier/Retail Sales Associate
Linen Chest
11.2019 - 11.2020
Cashier Store Associate
Natures Emporium
07.2017 - 05.2019
High School Diploma -
St. Elizabeth's Catholic High School
Associate of Arts - Clinical Psychology
York University
Some College (No Degree) - Naturopathy
Alternative Medicine College of Canada Online
Certificate - Reformer Pilates Teacher Training
Peonyx
Certificate - Yin Yoga Teacher Training
Bodysphere