Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Cashier
Rose Marie Marin
Open To Work

Rose Marie Marin

Calgary,AB

Summary

Dynamic and dedicated professional with extensive experience in customer service at H&M Hennes & Mauritz. Proven track record in cash handling and team collaboration, consistently enhancing customer satisfaction and loyalty. Recognized for efficiently managing transactions and resolving issues, contributing to a positive shopping experience and achieving sales goals. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

2
2
years of professional experience

Work History

Cashier

H&M Hennes & Mauritz
06.2021 - 06.2022
  • Handled customer transactions efficiently through point-of-sale systems.
  • Assisted customers with product inquiries, enhancing shopping experience.
  • Oversaw cash drawer operations, maintaining accurate end-of-shift balances.
  • Maintained store cleanliness and organization to promote a welcoming environment.
  • Managed cash drawer, ensuring balanced end-of-shift reports.
  • Collaborated with team members to achieve daily sales goals consistently.
  • Implemented efficient checkout procedures to reduce wait times for customers.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Food Server

Jollibee Foods
05.2020 - 05.2021
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
  • Processed orders accurately using point-of-sale systems, maintaining efficiency during peak hours.
  • Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Monitored inventory levels and communicated needs to management for timely restocking of supplies.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Education

Master Of Health Administration - Health Administration

SRIA Gulf Institute
Abudhabi UAE
06.2022

Bachelor Of Computer Science - Computer And Information Systems

STI
Philippines
06.1995

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • Inventory management

Languages

English
Professional Working

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Timeline

Cashier

H&M Hennes & Mauritz
06.2021 - 06.2022

Food Server

Jollibee Foods
05.2020 - 05.2021

Master Of Health Administration - Health Administration

SRIA Gulf Institute

Bachelor Of Computer Science - Computer And Information Systems

STI

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Rose Marie Marin