Rosemarie Delos Santos
Richmond,BC
Summary
Human resources professional offering several years of experience in a global and matrixed organization. Experienced in driving HR initiatives and annual processes, with a specialization in Talent Acquisition. Skilled in building collaborative relationships with key stakeholders and providing them with proactive support, and expert guidance on HR topics.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Grundfos
Toronto, Ontario
08.2022 - Current
- Built talent pipeline according to core company values and role requirements.
- Sourced, qualified and conducted screening interviews with job candidates.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Utilized applicant tracking systems (ATS) to streamline recruitment processes and maintain candidate data.
- Posted job openings on various job boards, social media sites, and other resources.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
- Conducted initial phone screens of potential candidates.
- Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
- Assisted in the development of recruiting strategies to attract qualified applicants.
- Organized skills assessments or competency tests for applicants when necessary.
- Maintained up-to-date knowledge of industry trends, tools, and technologies in talent acquisition.
- Developed and maintained relationships with hiring managers to understand their talent needs.
- Negotiated employment offers with selected candidates.
- Leveraged social media and professional networking platforms to source qualified candidates.
HR Generalist
Versatile Media LLC
Vancouver, British Columbia
03.2021 - 08.2022
- Developed and implemented employee onboarding programs to accelerate new hire integration and productivity.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Scheduled or conducted new employee orientations.
- Drafted and implemented HR policies in accordance with applicable laws.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Conferred with management to develop or implement personnel policies or procedures.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.
- Coordinated with external vendors for the provision of employee services, such as training and benefits administration.
- Interpreted and explained human resources policies, procedures or regulations.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Implemented HR Management system - BambooHR
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Provided guidance to managers on employee relations issues.
- Prepared successful applications to obtain funding from government and private grants.
Talent Acquisition Manager
Grundfos
Dubai, UAE
09.2018 - 07.2020
- Advised senior leadership on staffing strategies for current and future organizational needs.
- Led and managed recruitment initiatives for assigned countries.
- Orchestrated cross-cultural talent acquisition strategies and operations for a regional team, ensuring alignment with diverse local needs, while maintaining consistent hiring standards and practices.
- Managed a remote team of seven recruiters based in Russia and Europe.
- Contributed to the continuous development and improvement of the recruitment system, tools, process, and policy.
- Full-cycle recruitment for the Middle East and Africa.
Recruitment Specialist
Grundfos
Dubai, UAE
04.2017 - 08.2018
- Managed full-cycle recruiting processes, from initial sourcing to offer negotiation.
- Established and administered comprehensive student recruitments programs to meet organizational objectives.
- Screened resumes and applications to identify suitable candidates for open positions.
- Utilized various sourcing techniques, including social media, job boards, and networking events, to attract top talent.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Coordinated and conducted job interviews for a wide range of positions, ensuring a good fit between candidates and organizational needs.
- Created offers of employment, including salary negotiation and benefit packages.
- Established strong relationships with colleges and universities to ensure access to top talent pools.
- Monitored performance of current employees against established standards; provided coaching when needed.
- Sourced, qualified and conducted screening interviews with job candidates.
- Collaborated with hiring managers to understand their staffing needs and develop recruitment plans accordingly.
HR Officer
Grundfos
Dubai, UAE
08.2011 - 03.2017
- Drive annual HR processes (annual cycle), such as performance reviews, goal setting, merit and incentive processes, employee surveys and results, and year-end reviews.
- Implement and e-global HR initiatives to local offices.
- Responsible for the end-to-end recruitment process for our Middle East offices.
- Predictive Index® (PI®) system administrator and assessor (a tool that measures work-related behaviors).
- Negotiating terms of employment, preparing, and issuing offer letters and contracts.
- Onboarding and induction of new employees.
- Leading and facilitating graduate recruitment programs.
- Responsible for intern programs.
- Monthly payroll preparation and processing (by using local HR and payroll software).
- Enrolment of employees onto the company’s life and medical insurance policy.
- Placing orders for, and managing, company vehicles.
- Employee record management.
- Administration of benefits and allowances.
- Annual salary survey data collection for Mercer.
- Monitoring and maintaining the employee training database, and carrying out administrative arrangements in connection with internal and external training activities; following up on training evaluations in coordination with the employees and managers.
- Participate in addressing employee grievances and complaints; provide guidance and feedback to managers as necessary.
- Advise managers and employees on HR policies, procedures, and local employment laws.
- Developing and implementing HR initiatives within the department or the company.
Education
Human Resource Management Certificate - Human Resources Management
Simon Fraser University
Burnaby (Online)Bachelor of Arts - Human Resource Management With Psychology
Middlesex University
Dubai, UAEAssociate of Arts - Liberal Arts
Southern New Hampshire University
Dubai, UAE (international Campus)GCSE O'Levels -
St. Mary's Catholic High School
Dubai, UAESkills
- Global recruitment
- Benefits administration
- Employee relations
- HRIS systems
- Onboarding processes
- Team performance management through KPI/goal setting, and monitoring
- Budget ownership and responsibility
- Building strong, collaborative relationships with key stakeholders
- Advising managers on HR policies, practices, and people solutions
- Driving annual HR processes
- End-to-end recruitment and selection, including onboarding activities
- Conducting behavioral and competency-based interviews
- Personality and motivation assessments
Certification
- SHL Personality and Ability Assessment certification
- Predictive Index® (PI®) Analyst certification
- Mercer's International Position Evaluation (IPE™) methodology training
- Universal Competency Framework
- HRIS experience: SAP Success Factors, BambooHR, Oracle
Timeline
Talent Acquisition Specialist
Grundfos
08.2022 - Current
HR Generalist
Versatile Media LLC
03.2021 - 08.2022
Talent Acquisition Manager
Grundfos
09.2018 - 07.2020
Recruitment Specialist
Grundfos
04.2017 - 08.2018
HR Officer
Grundfos
08.2011 - 03.2017
- SHL Personality and Ability Assessment certification
- Predictive Index® (PI®) Analyst certification
- Mercer's International Position Evaluation (IPE™) methodology training
- Universal Competency Framework
- HRIS experience: SAP Success Factors, BambooHR, Oracle
Human Resource Management Certificate - Human Resources Management
Simon Fraser University
Bachelor of Arts - Human Resource Management With Psychology
Middlesex University
Associate of Arts - Liberal Arts
Southern New Hampshire University
GCSE O'Levels -
St. Mary's Catholic High School
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