Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Roselynn Velasco

Ridgecrest

Summary

Dedicated professional with a history of enhancing customer satisfaction at FedEx Express and improving facility cleanliness at Alutiiq LLC. Adept in OSHA standards and bilingual communication (English and Tagalog), showcasing a blend of hard and soft skills. Proven ability to maintain high-security standards and foster positive environments.

Overview

21
21
years of professional experience

Work History

Janitorial Specialist

Alutiiq LLC
10.2022 - Current

Custodial services for numerous buildings at Naval Air Weapons Station, China Lake.


  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
  • Communicate with supervisors and security to access classified areas.
  • Comply with OSHA requirements.

Customer Service Associate

FedEx Express
04.2021 - 10.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Completed inventory at the end of shift each day.
  • Closed out POS register and completed end of day paperwork (flight times, check lists, overnight packages and Genesis).
  • Inspect packages containing hazardous materials.

CNA

Private Care
01.2004 - 01.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Education

High School Diploma -

Stone Coast Academy
Miami, FL
12-2022

CNA Certification -

Cerro Coso Community College
Ridgecrest, CA
07-2006

Skills

  • OSHA Certification Card
  • Secret Clearance
  • Bilingual (English and Tagalog)
  • Microsoft Office

Accomplishments

    I am a volunteer for the local High Desert Women's Center. I participated in classes for SA and DV, which I completed and received my Peer Counselor / Advocate Certificate.

Timeline

Janitorial Specialist

Alutiiq LLC
10.2022 - Current

Customer Service Associate

FedEx Express
04.2021 - 10.2022

CNA

Private Care
01.2004 - 01.2021

High School Diploma -

Stone Coast Academy

CNA Certification -

Cerro Coso Community College
Roselynn Velasco