Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roselyne Abalo

London

Summary

Results-driven hospital receptionist with extensive experience managing front desk operations and delivering outstanding customer service. Skilled in appointment scheduling, data entry, and multi-line phone systems. Highly organized and detail-oriented, with a proven track record of resolving complex issues and ensuring seamless operations. Enthusiastic about the opportunity to contribute to a hospital's mission of providing exceptional patient care.

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

Diligent medical receptionist with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Hardworking hospital receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using

square appointment scheduling system to manage over one hundred patients weekly. Organized and accurate in managing patient flow.

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than [Number] years.

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than three years.

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hospital receptionist position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Rockview General Hospital
01.2022 - 01.2025
  • Performed reception duties, managed patient registration, and maintained medical records with precision and professionalism.
  • Spearheaded the deployment of an innovative electronic medical records system, resulting in improved accuracy and accessibility of patient information.
  • Cultivated collaborative partnerships with medical staff to ensure streamlined patient flow and optimize operational efficiency.
  • Provided compassionate support to patients and their families during periods of heightened stress.

Hospital Receptionist

Peter Lougheed Centre
01.2019 - 01.2021
  • Oversaw front desk operations, including responding to calls, coordinating appointments, and welcoming patients.
  • Developed an ancient appointment scheduling system resulting in reduced wait times and improved patient satisfaction.
  • Effectively resolved patient inquiries, providing accurate information and excellent customer service.
  • Assisted with administrative tasks such as data entry, record-keeping, and coordinating with other departments.
  • Assisting patients with completing forms and addressing their inquiries
  • Transcribing notes from doctors
  • Calling patients to remind them of their appointment

Education

No Degree - Early Childhood Education (Educated With Diploma)

Fanshawe College
London
06-2016

Skills

  • Organizational skills
  • Effectively coordinated multiple administrative tasks concurrently, ensuring optimal efficiency and accuracy
  • Excellent Communication
  • Developed strong communication skills through interacting with diverse groups of individuals
  • Problem-Solving Abilities
  • Demonstrated ability to quickly identify and resolve issues, resulting in improved productivity
  • Able to resolve patients concerns, using active listening techniques
  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Office administration
  • Microsoft office
  • Patient registration
  • Appointment setting
  • Insurance verification
  • Appointment management
  • Reminder calls
  • Patient relations
  • Records management
  • Electronic medical records
  • Medical records management
  • Workflow optimization
  • Referral verification
  • Paperwork coordination
  • Medical charting
  • Medical office administration
  • Documentation
  • Records maintenance
  • Inpatient care
  • Patient callbacks
  • Problem-solving
  • Time management
  • Critical thinking
  • Data entry
  • Adaptable and flexible
  • Documentation and recordkeeping
  • Clerical support
  • Scheduling tests and procedures
  • Patient health information Access
  • CPR certified

Languages

English
Full Professional

Timeline

Medical Receptionist

Rockview General Hospital
01.2022 - 01.2025

Hospital Receptionist

Peter Lougheed Centre
01.2019 - 01.2021

No Degree - Early Childhood Education (Educated With Diploma)

Fanshawe College
Roselyne Abalo