Roselyn Zelaya Duarte
Antioch
Overview
3
3
years of professional experience
Work History
Receptionist
Geno's Auto Body
07.2022 - 01.2023
- Scheduled and confirmed appointments and meetings
- Give guests accurate and precise information
- Make appointments and keep track of them on a calendar
- Greet customers, determine the reason for their visit, and direct them to the appropriate staff member
- Answered a multi-lane, high volume phone and direct callers to the appropriate company personnel
- Greeted customers and visitors in person as well as over the phone
Sales Associate
FootLocker
06.2023 - 06.2024
- Make connections with all customers that come into the workplace
- Making customers feel as comfortable as possible
- Making customers feel safe in the environment they're shopping in
- Spend a lot of time behind the counter, ringing up customers
- Multitasking when making connections with customers while also getting their items ready for them to pay
Waitress
Chapala Mexican Restaurant
03.2024 - 11.2024
- Making sure to get each and every customer's order right
- Communicating with customers to make sure they are getting each and everything they order right
- Communicating with cooks to make sure they're getting the customer's food right
- Making sure to charge customer's for what they are eating
Scheduler
Quality Conservation Services
10.2023 - Current
- Asking customers Q&As regarding their previous appointments
- Scheduling Post Inspections for customers
- Explain to customers what program we are
- Making and Scheduling appointments with customers
- Translating to Spanish speaking customers
Education
Freedom High School
Oakley, CA06.2024
Skills
- Scheduling
- Telephone Skills
- Customer Service
- Organized
- Strong communication Skills
- Approachable
- Register
- Cash Handling
- Accuracy in Transactions
- Multitasking
Timeline
Waitress
Chapala Mexican Restaurant
03.2024 - 11.2024
Scheduler
Quality Conservation Services
10.2023 - Current
Sales Associate
FootLocker
06.2023 - 06.2024
Receptionist
Geno's Auto Body
07.2022 - 01.2023
Freedom High School