Rosell Paliza
Prince Albert,SK
Summary
Driven by a passion for exceeding customer expectations, I leveraged strong communication skills and informed product selections at R. Paliza Sari Sari Store to significantly enhance sales. My expertise in inventory management and ability to engage with diverse customers underpin my track record of improving efficiency and satisfaction across various roles.
Reliable business owner and kitchen helper upon successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
21
21
years of professional experience
Work History
Retail Selling - R. Paliza Sari Sari Store
Self Employed
09.2022 - 05.2024
- Increased sales by effectively communicating product features and benefits to customers.
- Developed loyal client base by building strong relationships with repeat customers.
- Analyzed customer needs to suggest products to meet individual demands.
Sorter Operations Associate
Flash Express Delivery
10.2020 - 09.2022
- Enhanced sorting efficiency by implementing new operational strategies and techniques.
- Streamlined workflow for increased productivity by organizing workspace and optimizing processes.
- Collaborated with team members to achieve optimal performance in daily operations, leading to improved customer satisfaction.
Data Encoder
Mapua Institute Of Technology
01.2019 - 01.2020
- Enhanced data accuracy by meticulously encoding information from various sources.
- Improved data processing efficiency by utilizing relevant software and tools for data entry tasks.
- Streamlined workflows with effective organization and prioritization of multiple encoding projects.
Housekeeping Attendant
Prestige Housekeeping
04.2017 - 01.2019
- Ensured a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Maintained inventory of housekeeping supplies, ensuring adequate stock levels for uninterrupted guest service.
Kitchen Helper
Family Owned Business - Food Stall
10.2013 - 10.2016
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
Customer Relations Representative
Jam's Catering Services
05.2008 - 09.2011
- Developed rapport with customers by maintaining clear communication lines, fostering trust, and demonstrating empathy.
- Streamlined communication channels for improved customer relationships and increased loyalty.
- Managed client accounts, ensuring accurate record-keeping and timely follow-ups on outstanding issues.
Kitchen Helper - Canteen Management
Manila Doctor's College School Of Nursing
01.2003 - 11.2006
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Streamlined inventory management with regular monitoring of supplies and proactive replenishment of stock when necessary.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
Education
Bachelor of Science - Hotel And Restaurant Management - 1st Year
Philippine Women's University
Manila, Phillipines03.2002
High School Diploma -
Arellano University
Manila, Phillipines2001
Skills
- Informed Product Selections
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Product and Service Sales
- Merchandise Receiving and Handling
- Reliable and Responsible
- Sales expertise
Languages
English
Tagalog
Timeline
Retail Selling - R. Paliza Sari Sari Store
Self Employed
09.2022 - 05.2024
Sorter Operations Associate
Flash Express Delivery
10.2020 - 09.2022
Data Encoder
Mapua Institute Of Technology
01.2019 - 01.2020
Housekeeping Attendant
Prestige Housekeeping
04.2017 - 01.2019
Kitchen Helper
Family Owned Business - Food Stall
10.2013 - 10.2016
Customer Relations Representative
Jam's Catering Services
05.2008 - 09.2011
Kitchen Helper - Canteen Management
Manila Doctor's College School Of Nursing
01.2003 - 11.2006
Bachelor of Science - Hotel And Restaurant Management - 1st Year
Philippine Women's University
High School Diploma -
Arellano University