Adaptable and enterprising Restaurant Management professional with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Tim Hortons Gulco Company
Sherwood Park, AB
03.2022 - Current
Purchased adequate quantities of food, beverages, equipment and supplies.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Assistant Restaurant Manager
Bleu Flames Fondue Restaurant
Sherwood Park, AB
01.2019 - 06.2021
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Recruited and hired employees offering talent, charisma and experience to restaurant team.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Restaurant Shift Manager
Red Robin
Sherwood Park, AB
10.2015 - 12.2019
Checked and monitored inventory levels to reorder items.
Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
Observed cash handling and security procedures during shifts to recognize and address issues with staff.
Server
Swiss Chalet
Leduc, AB
10.2011 - 02.2013
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Bachelor of Science - Hospitality Business Management
Sundance College
Calgary, AB
07.2022
Bachelor of Science - Tourism And Hospitality Management
De La Salle University
Philippines
04.2009
Skills
Performance Improvement
Database Interface and Query Software
Front of House Management
Health Code Compliance
Staffing and Sales Reporting
Equipment Maintenance
Fire Safety Regulations
Investigating Complaints
Labor and Overhead Cost Estimation
Money Handling
Delegating Assignments and Tasks
Employee Performance Evaluations
Managing Deliveries
Staff Scheduling
Supply Ordering and Management
Restaurant Operation
Marketing and Advertising
Timeline
Restaurant Manager
Tim Hortons Gulco Company
03.2022 - Current
Assistant Restaurant Manager
Bleu Flames Fondue Restaurant
01.2019 - 06.2021
Restaurant Shift Manager
Red Robin
10.2015 - 12.2019
Server
Swiss Chalet
10.2011 - 02.2013
Bachelor of Science - Hospitality Business Management
Sundance College
Bachelor of Science - Tourism And Hospitality Management